Are F2-64 a common problem with Sharp?

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  • campy
    Trusted Tech

    250+ Posts
    • May 2012
    • 309

    Are F2-64 a common problem with Sharp?

    I have a Sharp MX-4141 throwing this code and I shook the toner enough so I don't think it's packed. I ordered a DV unit and will put new developer in tomorrow. I tried doing a search but this search engine doesn't allow to specify a error code with a specific model so I searched the code and there are tons of threads but what fixes it on one model doesn't necessarily fix it for another model.
  • BillyCarpenter
    Field Supervisor

    Site Contributor
    VIP Subscriber
    10,000+ Posts
    • Aug 2020
    • 14755

    #2
    Re: Are F2-64 a common problem with Sharp?

    There's a lot of information on that in the database on this site. Do a quick search. Here's one thread on it.


    Sharp MX2300N Call for Service code F2-64
    Adversity temporarily visits a strong man but stays with the weak for a lifetime.

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    • campy
      Trusted Tech

      250+ Posts
      • May 2012
      • 309

      #3
      Re: Are F2-64 a common problem with Sharp?

      I saw a lot but I am looking for a solution for a MX-4141. I just wish the search engine would be more specific to save time from having to read every post to find out the information in the post is irrelevant to a specific model. I am pretty sure the supply pipe is clear but I'm going to replace it anyway along with the DV unit. I already checked the to see if the motor is turning and did a recalibration of the black developer and came up with a EE-EU error. I am only servicing this Sharp because my customer who has other copiers asked me too. I can't believe developer assemblies are a problem techs have to worry about. You would think after 40 years the manufacturer would know how to get it right, especially now there's color and you have 4 DV units. I guess I'm just venting now because it's taking me back 40 years when this technology was new and unreliable. I started when toner was a liquid, which totally sucked.

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      • BillyCarpenter
        Field Supervisor

        Site Contributor
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        10,000+ Posts
        • Aug 2020
        • 14755

        #4
        Re: Are F2-64 a common problem with Sharp?

        Originally posted by campy
        I saw a lot but I am looking for a solution for a MX-4141. I just wish the search engine would be more specific to save time from having to read every post to find out the information in the post is irrelevant to a specific model. I am pretty sure the supply pipe is clear but I'm going to replace it anyway along with the DV unit. I already checked the to see if the motor is turning and did a recalibration of the black developer and came up with a EE-EU error. I am only servicing this Sharp because my customer who has other copiers asked me too. I can't believe developer assemblies are a problem techs have to worry about. You would think after 40 years the manufacturer would know how to get it right, especially now there's color and you have 4 DV units. I guess I'm just venting now because it's taking me back 40 years when this technology was new and unreliable. I started when toner was a liquid, which totally sucked.

        Sorry, not familiar with that model. You asked if the code was common with Sharp and no model was given. Just trying to help out.
        Adversity temporarily visits a strong man but stays with the weak for a lifetime.

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        • campy
          Trusted Tech

          250+ Posts
          • May 2012
          • 309

          #5
          Re: Are F2-64 a common problem with Sharp?

          Originally posted by BillyCarpenter
          Sorry, not familiar with that model. You asked if the code was common with Sharp and no model was given. Just trying to help out.
          Yes I know you were helping. Sorry if my reply seemed directed at you, I assure you it wasn't.

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          • BillyCarpenter
            Field Supervisor

            Site Contributor
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            • Aug 2020
            • 14755

            #6
            Re: Are F2-64 a common problem with Sharp?

            Originally posted by campy
            Yes I know you were helping. Sorry if my reply seemed directed at you, I assure you it wasn't.

            Not a problem. Good luck on the problem you're having with the Sharp.


            Edit: I also missed where you said you had already searched the site. I should have paid closer attention My bad.
            Adversity temporarily visits a strong man but stays with the weak for a lifetime.

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            • campy
              Trusted Tech

              250+ Posts
              • May 2012
              • 309

              #7
              Re: Are F2-64 a common problem with Sharp?

              I replaced the DV unit and developer and is good so far.

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              • mansart
                Senior Tech

                Site Contributor
                500+ Posts
                • Apr 2009
                • 851

                #8
                Re: Are F2-64 a common problem with Sharp?

                Try this link for searching the site:

                Search - Copytechnet.comMuch easier to read through results.

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                • campy
                  Trusted Tech

                  250+ Posts
                  • May 2012
                  • 309

                  #9
                  Re: Are F2-64 a common problem with Sharp?

                  Originally posted by mansart
                  Try this link for searching the site:

                  Search - Copytechnet.comMuch easier to read through results.
                  I tried to search for "MX-4141 F2-64 error and nothing comes up. It's frustrating you can't be specific in searching.

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                  • BillyCarpenter
                    Field Supervisor

                    Site Contributor
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                    10,000+ Posts
                    • Aug 2020
                    • 14755

                    #10
                    Re: Are F2-64 a common problem with Sharp?

                    Originally posted by campy
                    I tried to search for "MX-4141 F2-64 error and nothing comes up. It's frustrating you can't be specific in searching.

                    There's usually some similarities between models. I was reading an old thread on a different sharp model that had the same error code and it sounds like the machine isn't adding enough toner. Have you checked the toner sensor reading (sim. 25-1)? I'll just repost what was said in the other thread:

                    "I have had DOZENS of these codes and it is caused by a bad toner cart or (rarely) the old style DV unit lids. It will cause F2-4x and F2-6x error codes. Usually, replacing the toner cart and recalibrating will work. There have been a few DV units replaced when that failed. Pull the toners out and run SIM 25-1 and check the upper set of numbers. The lower the number, the more toner it has in it. You do not get an F2 code until the reading is below 73. If the number is very low, I do SIM 7, aging, DV check disable. When the machine reboots, the F2 code will not come up. Run a bunch of sky shots to leach out the excess toner, usually 100 - 200 pages gets the reading above 73.

                    These units also have a drum grounding issue. I had one an hour ago chew its third yellow drum since install. The fusers also have some unresolved issues like residual image and belt damage. This machines firmware is version 7 already. They have not gotten all the bugs worked out yet."

                    Edit: Run sim. 25-1 and check the toner sensor reading. Somewhere in your manual it should give you the "normal range" for toner sensor for the model that you're working on.


                    EDIT 2: If the toner sensor reading is out of range, the question becomes is it over or under toned and WHY?
                    If it's over-toned, run a bunch of sky-shots until the the reading is in the normal range. If it's over-toned, run simulation that forcibly adds toner until you get to normal range.

                    Also, are you using generic toner? It's also possible that you have a bad toner sensor. Or perhaps something is clogging the toner supply channel.

                    https://www.copytechnet.com/forums/sharp/69486-sharp-mx-2610-error-f2-64-a.html
                    Last edited by BillyCarpenter; 10-03-2020, 03:37 AM.
                    Adversity temporarily visits a strong man but stays with the weak for a lifetime.

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                    • campy
                      Trusted Tech

                      250+ Posts
                      • May 2012
                      • 309

                      #11
                      Re: Are F2-64 a common problem with Sharp?

                      Originally posted by BillyCarpenter
                      There's usually some similarities between models. I was reading an old thread on a different sharp model that had the same error code and it sounds like the machine isn't adding enough toner. Have you checked the toner sensor reading (sim. 25-1)? I'll just repost what was said in the other thread:

                      Edit: Run sim. 25-1 and check the toner sensor reading. Somewhere in your manual it should give you the "normal range" for toner sensor for the model that you're working on.


                      EDIT 2: If the toner sensor reading is out of range, the question becomes is it over or under toned and WHY?
                      If it's over-toned, run a bunch of sky-shots until the the reading is in the normal range. If it's over-toned, run simulation that forcibly adds toner until you get to normal range.

                      Also, are you using generic toner? It's also possible that you have a bad toner sensor. Or perhaps something is clogging the toner supply channel.

                      https://www.copytechnet.com/forums/sharp/69486-sharp-mx-2610-error-f2-64-a.html
                      I replaced the developer unit and developer and it fixed the F2-64.

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                      • mojorolla
                        The Wolf

                        2,500+ Posts
                        • Jan 2010
                        • 2550

                        #12
                        Re: Are F2-64 a common problem with Sharp?

                        Remove toners and run SIM 25-2 for 15 seconds. (FYI, 25-1 is only for new dv material, not recommended for testing) The displayed values are how much toner is inside the dv unit. The higher the number the lower proportion of toner; lower number = higher proportion of toner in dv unit. These codes appears when this number is below 73 or above 230.
                        Running this sim first will tell you if you have too much or too little toner in the first 30 seconds of a call like this and spare you from "chasing ghosts".


                        Failing to plan is planning to fail!!!

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                        • campy
                          Trusted Tech

                          250+ Posts
                          • May 2012
                          • 309

                          #13
                          Re: Are F2-64 a common problem with Sharp?

                          Originally posted by mojorolla
                          Remove toners and run SIM 25-2 for 15 seconds. (FYI, 25-1 is only for new dv material, not recommended for testing) The displayed values are how much toner is inside the dv unit. The higher the number the lower proportion of toner; lower number = higher proportion of toner in dv unit. These codes appears when this number is below 73 or above 230.
                          Running this sim first will tell you if you have too much or too little toner in the first 30 seconds of a call like this and spare you from "chasing ghosts".


                          Good advice, thanks

                          Comment

                          • NYPRNLA
                            Technician
                            • Sep 2015
                            • 21

                            #14
                            Re: Are F2-64 a common problem with Sharp?

                            Originally posted by mojorolla
                            Remove toners and run SIM 25-2 for 15 seconds. (FYI, 25-1 is only for new dv material, not recommended for testing) The displayed values are how much toner is inside the dv unit. The higher the number the lower proportion of toner; lower number = higher proportion of toner in dv unit. These codes appears when this number is below 73 or above 230.
                            Running this sim first will tell you if you have too much or too little toner in the first 30 seconds of a call like this and spare you from "chasing ghosts".



                            You actually have these reversed. 25-1 is for checking toner/dv. 25-2 is only for new dv material.

                            Comment

                            • Dcopyman
                              Technician
                              • Apr 2020
                              • 34

                              #15
                              Re: Are F2-64 a common problem with Sharp?

                              That model is very prone to that error code... Check the lower holder for black toner motor... sometimes plastic clip breaks and motor can seperate from drive not allowing toner to be added... after developer change your usually good for 200 copies until toner is needed and the code will return.... also check to see if toner transport pipe is clogged.... do you have a build up on dv unit were toner is added, if so you have a dv unit issue.... hope this helps

                              also check this out for toner transport info....MFP-TB-1477

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