E7-11

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  • Markb
    Junior Member
    • Jul 2020
    • 3

    [Error Code] E7-11

    I have a sharp MX-M465 that I've changed the LED DRIVE PWB and the SCN-CNT-PWB and ribbion cable. The lamp does'nt come on. I've tried sim 5-3 no change of state. Ive got continuity on the scanner control board fuse for the lamp. I've swapped the lamp to a 2615 and it works fine, but will not light on this machine. ??
    Any Ideas would much be appreciated !
  • BillyCarpenter
    Field Supervisor

    Site Contributor
    VIP Subscriber
    10,000+ Posts
    • Aug 2020
    • 14752

    #2
    Re: E7-11
    • Code: E7-11
    • Description:Shading error (White correction)
    • Causes:Abnormality in the CCD white reference plate scan level when the scanner lamp is turned ON. Improper installation of the harness to the CCD unit. Dirt on the mirror, lens, and the reference white plate. Scanner lamp lighting trouble. CCD unit abnormality. SCU PWB abnormality.
    • Remedy:Check connection of the harness to the CCD unit. Check connection of the harness to the scanner lamp unit. Clean the mirror, the lens, and the reference white plate. Check the CCD unit. Check the SCU PWB.
    Adversity temporarily visits a strong man but stays with the weak for a lifetime.

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    • Hansen88
      Service Manager

      Site Contributor
      1,000+ Posts
      • Dec 2009
      • 1020

      #3

      Comment

      • Markb
        Junior Member
        • Jul 2020
        • 3

        #4
        Re: E7-11

        Thanks for the response. I believe my problem are mismatched scanner control board and the Led driver board are not matched. The scanner assembly works fine on a mx-2615 but when I install on the mx-M465 it wont light, and the SCN-CNT-PWB IS NEW. Still working on it. Any new ideas much appreciated.

        Comment

        • copiertec
          Service Manager

          Site Contributor
          1,000+ Posts
          • Jan 2016
          • 2172

          #5
          Re: E7-11

          Originally posted by Markb
          Thanks for the response. I believe my problem are mismatched scanner control board and the Led driver board are not matched. The scanner assembly works fine on a mx-2615 but when I install on the mx-M465 it wont light, and the SCN-CNT-PWB IS NEW. Still working on it. Any new ideas much appreciated.
          The SCN-CNT-PWBs are different for the MX-2615 and the MX-M465.

          Comment

          • Markb
            Junior Member
            • Jul 2020
            • 3

            #6
            Re: E7-11

            Yes that is correct. I was saying the scanner unit works on the 2615, but not on the 465. The lamp won't light up. The fuse F1 has continuity on the scanner control board, but will not light up. The scanner control board was a refurbished board sent from Hytec. I'm sending back for a new board. When fixed Ill post update.

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