MX-6070V strange B/W issue.

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  • bigdaddyooo
    Trusted Tech

    Site Contributor
    100+ Posts
    • Dec 2014
    • 211

    #1

    MX-6070V strange B/W issue.

    Ok guys. I have a dilly here. I have a machine that was leaving little black marks all over the copy. When I do a 64-1 #9 looks awesome. When I do separate single color copies they all look great except for the black. When I do a b/w copy the black boxes on the test chart do NOT show up likes its a wrong toner situation . The greys show up but anything solid black is not showing up. I have tried new DV unit, drum unit, TC1, TC2, PTC and the MC pwb. All to no avail. Im going to see if I can show examples.
    IMG_0894-1.jpgIMG_0896-1.jpgIMG_0897-1.jpgIMG_0898-1.jpg
    Are you the police? "No ma'am, were musicians"
  • spanky
    Trusted Tech

    250+ Posts
    • Sep 2012
    • 468

    #2
    Re: MX-6070V strange B/W issue.

    Do internal prints like 22-6 look good?

    Do print jobs from the customer look good?

    Not enough information here.

    If it is only in the copy mode and not printing you look at the optics, if this happens with printing then you eliminate the optics.

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    • copiertec
      Service Manager

      Site Contributor
      1,000+ Posts
      • Jan 2016
      • 2188

      #3
      Re: MX-6070V strange B/W issue.

      Is firmware current? How many clicks on the box? Does this only happen when you make a copy or does it happen with prints as well? Oem or generic toners and parts?

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      • bigdaddyooo
        Trusted Tech

        Site Contributor
        100+ Posts
        • Dec 2014
        • 211

        #4
        Re: MX-6070V strange B/W issue.

        Originally posted by copiertec
        Is firmware current? How many clicks on the box? Does this only happen when you make a copy or does it happen with prints as well? Oem or generic toners and parts?
        Are you the police? "No ma'am, were musicians"

        Comment

        • BillyCarpenter
          Field Supervisor

          Site Contributor
          VIP Subscriber
          10,000+ Posts
          • Aug 2020
          • 16308

          #5
          Re: MX-6070V strange B/W issue.

          Let's go back to basics. There are 2 different ways to print in black. One is using only black toner. The other is in color mode that uses a combination of all colors: K, M, C, Y.

          Since you're getting solid blacks when printing in color mode but washed out blacks when printing in black & white mode...this is what I recommend checking:

          - Make sure you're using OEM toner.
          - Make sure the K developer unit is good.
          - Check the PCR on black drum unit.
          - Made sure K drum is good.
          - Check the DC bias voltage on K drum and DV unit.

          EDIT: You also may want to check the contacts for the K drum and DV unit. And make sure you have good drum ground. It really seems like you have some kind of charge problem either with the K drum or DV unit.
          Last edited by BillyCarpenter; 10-20-2020, 06:38 AM.
          Adversity temporarily visits a strong man but stays with the weak for a lifetime.

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          • allan
            RTFM!!

            5,000+ Posts
            • Apr 2010
            • 5462

            #6
            Re: MX-6070V strange B/W issue.

            Looks like bad primary transfer on black or low toner concentration.
            Stop the machine in the middle of a cycle and inspect the image on the drum, if its nice and dark you have a transfer issue.
            If its light on the drum it could be a couple of things like low toner concentration, drum charge voltage to high or developer bias not correct.
            Whatever

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            • copiertec
              Service Manager

              Site Contributor
              1,000+ Posts
              • Jan 2016
              • 2188

              #7
              Re: MX-6070V strange B/W issue.

              Originally posted by bigdaddyooo
              7.90 firmware. less Than 200k with all OEM parts. I left samples on original post, I can’t understand why you guys said you need more. I actually show what it is doing
              Well, first off, we are trying to help you! Knowing if you are using generic of oem parts and toner is crucial, you did not mention that. All the questions I asked are important to try to narrow down your issue. You came here for help, bigdaddyooo, then when I offer my insight or ask a few questions you want to be a dick and chastise for asking questions?? Good luck to you.

              Comment

              • bigdaddyooo
                Trusted Tech

                Site Contributor
                100+ Posts
                • Dec 2014
                • 211

                #8
                Re: MX-6070V strange B/W issue.

                Originally posted by BillyCarpenter
                Let's go back to basics. There are 2 different ways to print in black. One is using only black toner. The other is in color mode that uses a combination of all colors: K, M, C, Y.

                Since you're getting solid blacks when printing in color mode but washed out blacks when printing in black & white mode...this is what I recommend checking:

                - Make sure you're using OEM toner.
                - Make sure the K developer unit is good.
                - Check the PCR on black drum unit.
                - Made sure K drum is good.
                - Check the DC bias voltage on K drum and DV unit.

                EDIT: You also may want to check the contacts for the K drum and DV unit. And make sure you have good drum ground. It really seems like you have some kind of charge problem either with the K drum or DV unit.
                Billy, ALL OEM supplies and parts. Like I've said in 1st post I have replaced MC pwb, K DV unit and drum unit. Still doing the same thing..Ive replaced TC1 and TC2...same thing. Bias is fine through sims but is too quick to get a reading on multi meter as its too fast.
                Are you the police? "No ma'am, were musicians"

                Comment

                • bigdaddyooo
                  Trusted Tech

                  Site Contributor
                  100+ Posts
                  • Dec 2014
                  • 211

                  #9
                  Re: MX-6070V strange B/W issue.

                  Originally posted by copiertec
                  Well, first off, we are trying to help you! Knowing if you are using generic of oem parts and toner is crucial, you did not mention that. All the questions I asked are important to try to narrow down your issue. You came here for help, bigdaddyooo, then when I offer my insight or ask a few questions you want to be a dick and chastise for asking questions?? Good luck to you.

                  Ive been a tech for 35 years. My bad in assuming you guys would know that the questions you asked were already discounted by me. I have tried everything I could possibly think of to no avail. I also tacked on 4 images so you could see what i am experiencing. Not at all trying to be a dick.
                  Are you the police? "No ma'am, were musicians"

                  Comment

                  • copiertec
                    Service Manager

                    Site Contributor
                    1,000+ Posts
                    • Jan 2016
                    • 2188

                    #10
                    Re: MX-6070V strange B/W issue.

                    Originally posted by bigdaddyooo
                    Ive been a tech for 35 years. My bad in assuming you guys would know that the questions you asked were already discounted by me. I have tried everything I could possibly think of to no avail. I also tacked on 4 images so you could see what i am experiencing. Not at all trying to be a dick.
                    I just can't assume. If I understand you correctly, it seems your internal prints are good, am i correct? If that is the case and its just copies we may have an issue with the scanner assembly, possibly.

                    Comment

                    • BillyCarpenter
                      Field Supervisor

                      Site Contributor
                      VIP Subscriber
                      10,000+ Posts
                      • Aug 2020
                      • 16308

                      #11
                      Re: MX-6070V strange B/W issue.

                      Originally posted by bigdaddyooo
                      Billy, ALL OEM supplies and parts. Like I've said in 1st post I have replaced MC pwb, K DV unit and drum unit. Still doing the same thing..Ive replaced TC1 and TC2...same thing. Bias is fine through sims but is too quick to get a reading on multi meter as its too fast.

                      You've eliminated a lot of stuff but you're missing something. Bias may read fine thru sims but have you checked the contacts for the drum & DV? That would make sense to me since you've replaced with new drum & DV units but still getting same results.

                      EDIT: Use Allan's idea. Stop the print process in time to inspect the drum to see if the image is nice and dark on the drum. If not, there's a good chance you don't have good drum charge or high DV bias voltage.
                      Adversity temporarily visits a strong man but stays with the weak for a lifetime.

                      Comment

                      • bigdaddyooo
                        Trusted Tech

                        Site Contributor
                        100+ Posts
                        • Dec 2014
                        • 211

                        #12
                        Re: MX-6070V strange B/W issue.

                        Originally posted by copiertec
                        I just can't assume. If I understand you correctly, it seems your internal prints are good, am i correct? If that is the case and its just copies we may have an issue with the scanner assembly, possibly.


                        No sir, horrible, please reference photo in 1st post. they looked all pixelized and dark.

                        UPDATE I found the problem.....just for shits and giggles I reseated the white ribbon cable to the the MFB that goes to the LSU pwb and BOOOOOOM. look beautiful. Thank you guys
                        Are you the police? "No ma'am, were musicians"

                        Comment

                        • Phil B.
                          Field Supervisor

                          10,000+ Posts
                          • Jul 2016
                          • 22798

                          #13
                          Re: MX-6070V strange B/W issue.

                          Originally posted by miller01123@gmail.com
                          Have you tried 44-2, 44-6, 44-21, 44-26 and 46-74
                          please read the WHOLE thread.. he's fixed the issue

                          Comment

                          • Phil B.
                            Field Supervisor

                            10,000+ Posts
                            • Jul 2016
                            • 22798

                            #14
                            Re: MX-6070V strange B/W issue.

                            Originally posted by miller01123@gmail.com
                            didn't see page 2
                            ALWAYS look at ALL the pages.

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