MX-3110N Faded Prints, Copies Good

[Phil B.]

Re: MX-3110N Faded Prints, Copies Good

Well, I don't really have enough information to comment further, and regret getting involved. If the technician didn't actually have to replace boards or the LSU then mansart (and everybody) missed the obvious solution of cleaning the image sensors. I agree he went to great lengths, but he didn't solve the problem, and in 8 pages of bickering and rudeness nobody even mentioned the grey laser cleaning wand OR the image sensors. That is a hallmark of inexperienced tech - knowing just enough to be dangerous. Eliminate the obvious causes first before replacing SD cards, swapping boards, performing factory resets etc. Someone advised the auto calibration (and 46-74) but there's no point running those with dirty sensors.

To be clear I'd probably also have advised an end user to call a technician in this case too. Since the print auto calibration also relies on clean scan optics, which are delicate and easy to make worse. But if I was going to tell them to swap the SD card or MFP board, you can bet your ass I'd eliminate the 99% causes first. Checking drums/developer life on the 22-6 (good in this case) and basic cleaning.

another thing .. OP wasn't a tech..

HELPS TO READ.

[Phil B.]

Re: MX-3110N Faded Prints, Copies Good

Pretty crappy advice given in this thread, considering the amount of whining for donations. Print drivers, sd card, factory reset?? Either you're a bunch of noobs or being purposefully unhelpful to promote tech services.

Grey wand, clean image density sensors (above primary transfer belt), run printer auto color calibration. This is a very common and easy problem to fix.

hey jackass.. those suggestions were made and problem solved thanks for jumping in with rude comments..

might help if you READ all the suggestions and comments..

yes I just threw you ANOTHER red card.

frigging asshole

[doyvid]

Re: MX-3110N Faded Prints, Copies Good

Well, I don't really have enough information to comment further, and regret getting involved. If the technician didn't actually have to replace boards or the LSU then mansart (and everybody) missed the obvious solution of cleaning the image sensors. I agree he went to great lengths, but he didn't solve the problem, and in 8 pages of bickering and rudeness nobody even mentioned the grey laser cleaning wand OR the image sensors. That is a hallmark of inexperienced tech - knowing just enough to be dangerous. Eliminate the obvious causes first before replacing SD cards, swapping boards, performing factory resets etc. Someone advised the auto calibration (and 46-74) but there's no point running those with dirty sensors.

To be clear I probably also would have advised an end user to call a technician in this case. Since the print auto calibration relies on clean scan optics, which are delicate and easy to make worse. But if I was going to tell them to swap the SD card or MFP board, you can bet your ass I'd eliminate the 99% causes first. Checking drums/developer life on the 22-6 (good in this case) and basic cleaning.

To reiterate, despite noble intentions, the problem was not fixed by anyone in this thread. It was fixed because the OP paid for a technician to come and fix the problem. Most of the advice was not helpful - why nag for donations?

[slimslob]

Re: MX-3110N Faded Prints, Copies Good

Look, dude, you come here calling other techs "noobs" and you clearly DID NOT read the thread because another tech went to great lengths to help the guy out and the issue was resolved and your "fix" is DEAD wrong. I guess that makes you a "noob". Stop it.

Billy, I think we are dealing with another Canadian liberal.

[slimslob]

Re: MX-3110N Faded Prints, Copies Good

Pretty crappy advice given in this thread, considering the amount of whining for donations. Print drivers, sd card, factory reset?? Either you're a bunch of noobs or being purposefully unhelpful to promote tech services.

Grey wand, clean image density sensors (above primary transfer belt), run printer auto color calibration. This is a very common and easy problem to fix.

If you had read the initial post in this thread you would know that the person with the problem is an end user. The MX-3110N he has was purchased used. It may be very common for an experienced technician on a given model. He is not. Those operator related services are normally shown to the user by the original selling dealer. He bought used and most likely received little or no training from the website he most likely purchased it through.

He "isolated" the issue but his solution was to call a tech...

I can read. I posted the actual solution for future readers with similar problems.

Then why did you not know we were trying to help an end user. And where is that post you made with the solution?

[BillyCarpenter]

Re: MX-3110N Faded Prints, Copies Good

He "isolated" the issue but his solution was to call a tech...

I can read. I posted the actual solution for future readers with similar problems.

Look, dude, you come here calling other techs "noobs" and you clearly DID NOT read the thread because another tech went to great lengths to help the guy out and the issue was resolved and your "fix" is DEAD wrong. I guess that makes you a "noob". Stop it.

[mansart]

Re: MX-3110N Faded Prints, Copies Good

What thread are you reading?

[doyvid]

Re: MX-3110N Faded Prints, Copies Good

He "isolated" the issue but his solution was to call a tech...

I can read. I posted the actual solution for future readers with similar problems.

[BillyCarpenter]

Re: MX-3110N Faded Prints, Copies Good

Pretty crappy advice given in this thread, considering the amount of whining for donations. Print drivers, sd card, factory reset?? Either you're a bunch of noobs or being purposefully unhelpful to promote tech services.

Grey wand, clean image density sensors (above primary transfer belt), run printer auto color calibration. This is a very common and easy problem to fix.

I'll add your suggestion to the crappy list pile because you're wrong. Moreover, another member already helped him resolve his problem. Read the thread before posting.

[doyvid]

Re: MX-3110N Faded Prints, Copies Good

Pretty crappy advice given in this thread, considering the amount of whining for donations. Print drivers, sd card, factory reset?? Either you're a bunch of noobs or being purposefully unhelpful to promote tech services.

Grey wand, clean image density sensors (above primary transfer belt), run printer auto color calibration. This is a very common and easy problem to fix.

[slimslob]

Re: MX-3110N Faded Prints, Copies Good

Just so we are all clear..... mioduz has thanked and offered to pay me for the assist.

He paid for a tech to come in, tech insisted it was the LSU.

Maybe I'm naive here, but I believe he is what he says, a small business owner who bought a copier with an underlying problem, not someone who is trying to scam or short anyone.

There are many who frequent the site without contributing $.

There are a lot of members such as myself who cannot afford to contribute $ but instead contribute knowledge and experience.

A better question is how many non member lurkers are there? When I started this reply there were 693 users online. Of those only 18 are members. Of the 18 only 6 are $ Contributors. Sometime when you are on the Forum top page scroll to the bottom and check it out

[slimslob]

Re: MX-3110N Faded Prints, Copies Good

what are the lifes on drums... dev units .. belt?

sounds like a print driver issue..

what driver are you using ?

copys are good b n w prints are good so we know the supplies are working properly..

points to your print driver

with out more info that's the best for now.

Hmm I'm thinking maybe in the print driver you have something like Toner Save set to ON? Just a guess...

I had a problem with a Ricoh one time where someone had turned on the "toner Saver" feature in the driver on one machine. It apparently caused something to be changed on the MFP when that computer sent its next color print job. It caused light color print from all the computers in the office. It required deleting and replacing the drivers on all the computers and clearing Printer Function on the MFP. A tech who has never had to correct the problems caused by "Toner Saver" or does not know that a previous owner had used it then he/she is not going to know what to do.

[BillyCarpenter]

Re: MX-3110N Faded Prints, Copies Good

Its a lifelong ban. Eventually my business card will get flagged for fraud and chase will send me a new one. Paypal won't have that number and then I can use paypal checkout again. They are hold over $2k of my money hostage for 6 months. They won't even tell me why they banned me, it's all quite rediculous. Paypal is an evil necessity anymore. I hope someone new comes into the space and gives them some competition. (Venmo is owned by PayPal fyi)

Yeah, well, you need to stop offering a "reward".

[mansart]

Re: MX-3110N Faded Prints, Copies Good

Just so we are all clear..... mioduz has thanked and offered to pay me for the assist.

He paid for a tech to come in, tech insisted it was the LSU.

Maybe I'm naive here, but I believe he is what he says, a small business owner who bought a copier with an underlying problem, not someone who is trying to scam or short anyone.

There are many who frequent the site without contributing $.

[mioduz]

Re: MX-3110N Faded Prints, Copies Good

Your problem is fixed with your copier, thanks to all the contributors and trained techs who took the time to help you, including mansart. I hope when you get your finances unfrozen, you show your appreciation by contributing to the site like you said you would.

Its a lifelong ban. Eventually my business card will get flagged for fraud and chase will send me a new one. Paypal won't have that number and then I can use paypal checkout again. They are hold over $2k of my money hostage for 6 months. They won't even tell me why they banned me, it's all quite rediculous. Paypal is an evil necessity anymore. I hope someone new comes into the space and gives them some competition. (Venmo is owned by PayPal fyi)