MX-3050N showing H2-01 error

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  • Charfamine
    Technician
    • May 2020
    • 12

    MX-3050N showing H2-01 error

    Hi all,

    I have an MX-3050N with a total of 60k prints/Copies showing H1-01 error. We replaced the thermistors and tried to clear the error but it is still there.

    It seems like the error clearing is not working. When we checked the error history, we found different types of errors L4-16; H4-00; C4-40; H5-01, H2-06, H4-02, L3-00.....
  • mansart
    Senior Tech

    Site Contributor
    500+ Posts
    • Apr 2009
    • 851

    #2
    Re: MX-3050N showing H2-01 error

    h201.JPG

    Comment

    • bilyahn
      Service Manager

      1,000+ Posts
      • Dec 2006
      • 1455

      #3
      Re: MX-3050N showing H2-01 error

      Did you try a different fuser? I've found on this series when a fuser has any type of H1,2,3,4 code just to replace it. There is a metal bar under the belt unit that holds the thermistors and I have had success replacing the entire assembly but not the individual parts (not exactly sure why). So we wind up replacing the fusing unit most of the time. 60K is not unheard of for replacement, unfortunately

      Good luck

      Bil

      Comment

      • Nachoman4life
        Trusted Tech

        Site Contributor
        100+ Posts
        • Oct 2007
        • 212

        #4
        Re: MX-3050N showing H2-01 error

        these newer models have non resetable thermostats, they are the series wired, if one pops, you need to replace the harness. Im thinking of a way to reset them, but havent put much effort into it yet. also can be easily checked for continuity, the trip plate may look inverted on one that is open compared to the one that isnt.
        Where the heck is my spring hook?

        Comment

        • leo34staffs
          copierman

          Site Contributor
          500+ Posts
          • Aug 2007
          • 500

          #5
          Re: MX-3050N showing H2-01 error

          Originally posted by Nachoman4life
          these newer models have non resetable thermostats, they are the series wired, if one pops, you need to replace the harness. Im thinking of a way to reset them, but havent put much effort into it yet. also can be easily checked for continuity, the trip plate may look inverted on one that is open compared to the one that isnt.
          I find that good ole blu-tack works a treat for resetting thermostats, although should not be done too often on the same thermostat.
          Networking skills are advantageous but use of a 3m vacuum cleaner is essential

          Comment

          • tmw
            Trusted Tech

            100+ Posts
            • Dec 2013
            • 222

            #6
            Re: MX-3050N showing H2-01 error

            One time I got one reset by turning a can of air upside down shooting it with whatever that frozen stuff is that comes out.

            Comment

            • miller01123@gmail.com
              Technician
              • Jun 2019
              • 27

              #7
              Re: MX-3050N showing H2-01 error

              Did you reset the code in sims after?

              Comment

              • tmw
                Trusted Tech

                100+ Posts
                • Dec 2013
                • 222

                #8
                Re: MX-3050N showing H2-01 error

                On a sharp you would have to reset it. This one I did the trick for was for a Ricoh which you have to reset as well. No matter the brand, that's the principle how those thermos work.

                Comment

                • bigdaddyooo
                  Trusted Tech

                  Site Contributor
                  100+ Posts
                  • Dec 2014
                  • 197

                  #9
                  Re: MX-3050N showing H2-01 error

                  look at the 2 switches and you will notice that 1 will probably be concave instead of convex. The concave switch is the one that needs a smack or a blast of air from an upside down can of air. There is a tech bulletin on that switch unit. MFP-TB-1574
                  Are you the police? "No ma'am, were musicians"

                  Comment

                  • mojorolla
                    The Wolf

                    2,500+ Posts
                    • Jan 2010
                    • 2550

                    #10
                    Re: MX-3050N showing H2-01 error

                    Originally posted by bilyahn
                    Did you try a different fuser? I've found on this series when a fuser has any type of H1,2,3,4 code just to replace it. There is a metal bar under the belt unit that holds the thermistors and I have had success replacing the entire assembly but not the individual parts (not exactly sure why). So we wind up replacing the fusing unit most of the time. 60K is not unheard of for replacement, unfortunately

                    Good luck

                    Bil
                    The "metal bar" gets warped and the thermistors flake out. There is a bulletin for this exact issue.


                    Failing to plan is planning to fail!!!

                    Comment

                    • nanohitmen
                      Technician

                      Site Contributor
                      50+ Posts
                      • Apr 2019
                      • 93

                      #11
                      Re: MX-3050N showing H2-01 error

                      Originally posted by tmw
                      One time I got one reset by turning a can of air upside down shooting it with whatever that frozen stuff is that comes out.
                      yep that works, also tossing them in a freezer overnight but quick fix is the can of air upside down trick.

                      Comment

                      • Nachoman4life
                        Trusted Tech

                        Site Contributor
                        100+ Posts
                        • Oct 2007
                        • 212

                        #12
                        Re: MX-3050N showing H2-01 error

                        At least for me, its not been a huge issue, have replaced 4 thermostat harnesses, that were obviously open circuit, but its annoying, for sharp to suddenly move to non reset-able stats. I have taken a few apart, and there is a small plastic mini dowel, in them them that makes them hard to reset. I had tried, the canned freeze method, and smacking them on a surface, to flip the dielectric plate, but its not a guaranteed fix. Leo34staffs, mentioned using an adhesive to pull the plate back out, I havent tried it yet but, his idea seems good. I was thinking a wax to do the same thing. As the new thermo-detect goes, they seem to pop quite a bit less than the canister thermostats used to, so that is a plus.
                        Where the heck is my spring hook?

                        Comment

                        • Hansen88
                          Service Manager

                          Site Contributor
                          1,000+ Posts
                          • Dec 2009
                          • 1020

                          #13
                          Re: MX-3050N showing H2-01 error

                          Originally posted by Nachoman4life
                          these newer models have non resetable thermostats, they are the series wired, if one pops, you need to replace the harness. Im thinking of a way to reset them, but havent put much effort into it yet. also can be easily checked for continuity, the trip plate may look inverted on one that is open compared to the one that isnt.
                          A lot of toshibas had non resetable thermostats and we would slap the face of the thermostat and it would pop the concave heat reactive disk back out and they work good as new again,as long as you fix whatever made it pop in the first place. I have not tried it but I heard if you put the thermostat into the freezer it will make that disk pop back out.

                          Comment

                          • Hansen88
                            Service Manager

                            Site Contributor
                            1,000+ Posts
                            • Dec 2009
                            • 1020

                            #14
                            Re: MX-3050N showing H2-01 error

                            Originally posted by Hansen88
                            A lot of toshibas had non resetable thermostats and we would slap the face of the thermostat and it would pop the concave heat reactive disk back out and they work good as new again,as long as you fix whatever made it pop in the first place. I have not tried it but I heard if you put the thermostat into the freezer it will make that disk pop back out.
                            After reading this post fully I see my suggestions were already mentioned.

                            Comment

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