Reset Password

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  • r3d343420
    Technician

    50+ Posts
    • Aug 2012
    • 55
    #1

    Reset Password

    Does anyone know how to reset the admin password on a MX B376W?
    Tags: admin, b376w, password, reset
    • jon jennings
      Technician

      50+ Posts
      • Aug 2011
      • 51
      #2
      Re: Reset Password

      Go to another machine (MX 5141) model doesn't matter. Go to Storage backup. Choose User Register Information. Create backup. Go to the MX 5070, type IP address. Go to (IP address /service_login.HTML), Password is service. Go to device Cloning. Send the backup you made to the machine and the password will be reset.

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        • JLSam
          Senior Tech

          500+ Posts
          • Jun 2015
          • 601
          #3
          Re: Reset Password
          Originally posted by r3d343420
          Does anyone know how to reset the admin password on a MX B376W?

          The *preferred* method is to simply contact Sharp Tech Support. They will guide you on how to get an alpha numeric key from the copier. Then they will e-mail you in about 1 to 2 days with a reset password.

          It's annoying yes.

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