Off Lease MX 3140N unable to access IP (System settings)

[copiertec]

We received an off lease MX-3140n and I am unable to access the ip adress on the copier as system settings is disabled. So far I tried;

1) resetting dip switches on mfp
2) 67-17
3) hdd swap

Thanks in advance

[JLSam]

Re: Off Lease MX 3140N unable to access IP (System settings)

Question: Did 24-30 work?

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[copiertec]

Re: Off Lease MX 3140N unable to access IP (System settings)

Question: Did 24-30 work?

Sent from my GM1917 using Tapatalk

I will try, JLSam.

[copiertec]

Re: Off Lease MX 3140N unable to access IP (System settings)

Question: Did 24-30 work?

Sent from my GM1917 using Tapatalk

Just accessed 24 sims but no 30.

[JLSam]

Re: Off Lease MX 3140N unable to access IP (System settings)

No, when you did the dip switch, were you able to go to 24-30 to reset admin pass?

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[copiertec]

Re: Off Lease MX 3140N unable to access IP (System settings)

No, when you did the dip switch, were you able to go to 24-30 to reset admin pass?

Sent from my GM1917 using Tapatalk

Yes.

[mansart]

Re: Off Lease MX 3140N unable to access IP (System settings)

The linked thread below has your answer......

Copytechnet

go to entries starting 6Nov19

[mojorolla]

Re: Off Lease MX 3140N unable to access IP (System settings)

We received an off lease MX-3140n and I am unable to access the ip adress on the copier as system settings is disabled. So far I tried;

1) resetting dip switches on mfp
2) 67-17
3) hdd swap

Thanks in advance

When you say "disable" do you mean the icon is missing from the op panel ? You can add the icon back by customizing the home screen.
As to the dip switch reset, remove the outer cover and the MFP board will have a metal cover over it. There will be a rectangular cutout in the cover; the dip switches are behind this cutout.

[copiertec]

Re: Off Lease MX 3140N unable to access IP (System settings)

I have tried all the suggestions, thank you, reset dip switches, searched for its ip on the network, set home screen back to defaults, etc. I am going to swap out mfp pwb and see if that resolves the issue.

[mansart]

Re: Off Lease MX 3140N unable to access IP (System settings)

"searched for its ip on the network".....when you press settings.....on left of screen do you see an item labled "Status"?

Press it then select Network Status....scroll down in main window, approx one third of the way down you should see the machines IP address.

For example 192.168.168.40

From there set your PC to 192.168.168.50, then browse to 192.168.168.40/service_login.html

[copiertec]

Re: Off Lease MX 3140N unable to access IP (System settings)

"searched for its ip on the network".....when you press settings.....on left of screen do you see an item labled "Status"?

Press it then select Network Status....scroll down in main window, approx one third of the way down you should see the machines IP address.

For example 192.168.168.40

From there set your PC to 192.168.168.50, then browse to 192.168.168.40/service_login.html

I'm going to do that, turns out the internet in the warehouse is not working properly, says there is connection, but when we tried to access other copiers webpages, it says it was unable to connect. I am hoping that by Monday the network in the warehouse it working, then I will try with advanced IP scanner and go from there. I will keep you posted on the results.

[mansart]

Re: Off Lease MX 3140N unable to access IP (System settings)

If machine is set to Static IP it won't matter. You need to go to Status...Network.... and look at the IP setting currently assigned to machine

[copiertec]

Re: Off Lease MX 3140N unable to access IP (System settings)

If machine is set to Static IP it won't matter. You need to go to Status...Network.... and look at the IP setting currently assigned to machine

Thanks mansart, I will give it a look. I appreciate the help.