Thoughts on MX-4070 series??

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  • copiertec
    Service Manager

    Site Contributor
    1,000+ Posts
    • Jan 2016
    • 2172

    Thoughts on MX-4070 series??

    We have mostly been selling low metered 40 series due to their reliability, but all good things have to come to an end due to age. So, now that leaves us with the 50/70 series for off lease machines for clients that have Sharp copiers. What are your thoughts or field expertise on the MX-4070 series? Any heads up, things to look out for, etc?
  • buzz
    Trusted Tech

    Site Contributor
    250+ Posts
    • Aug 2013
    • 285

    #2
    Re: Thoughts on MX-4070 series??

    The little amount of these we have on the field needed drive motor pcbs (motors mounted on small pcbs) dev/drum drive and pick up drive motors. When it goes bad the noise can be loud or error and jam codes can occur. Hopefully Sharp strengthened the motor drive worm gear because it had a high failure rate for us. There may be a thread or two regarding this issue.

    Other than that it works well. I use the older Sharpdesk software on these as I gotten so comfortable with it.

    Comment

    • JLSam
      Senior Tech

      500+ Posts
      • Jun 2015
      • 601

      #3
      Re: Thoughts on MX-4070 series??

      Originally posted by copiertec
      We have mostly been selling low metered 40 series due to their reliability, but all good things have to come to an end due to age. So, now that leaves us with the 50/70 series for off lease machines for clients that have Sharp copiers. What are your thoughts or field expertise on the MX-4070 series? Any heads up, things to look out for, etc?
      Don't forget the admin password, it's a 2 day wait time from the dealer to get a reset code.

      Comment

      • copiertec
        Service Manager

        Site Contributor
        1,000+ Posts
        • Jan 2016
        • 2172

        #4
        Re: Thoughts on MX-4070 series??

        Originally posted by JLSam
        Don't forget the admin password, it's a 2 day wait time from the dealer to get a reset code.
        I did not realize that. So, I am assuming if you are not an authorized dealer, your SOL on getting the passcode reset?

        Comment

        • JLSam
          Senior Tech

          500+ Posts
          • Jun 2015
          • 601

          #5
          Re: Thoughts on MX-4070 series??

          Originally posted by copiertec
          I did not realize that. So, I am assuming if you are not an authorized dealer, your SOL on getting the passcode reset?
          No, there are ways but it's not PRUDENT to post. There's someone on the sharp thread posting how to reset the code and I've urge the individual to private message that information instead. But it's already out there in another thread.

          You're not SOL, no worries.

          Sent from my GM1917 using Tapatalk

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          • mloudy
            Senior Tech

            500+ Posts
            • Oct 2015
            • 749

            #6
            Re: Thoughts on MX-4070 series??

            We have a 28 of the 40ppm in the field and they run well. A mixture of 4070N, 4070V and 4071. When I buy used I buy the V and 1 series now as they are the newest models. I also get SN so I can see how old it is and I would make the seller verify that the password is still admin. If you are quick you can get machines that are less than 2 years old at a great price.

            The inner finishers can have issues with papers lining up correctly but they can be fixed pretty easy. If you have someone with an inner finisher that is used to unloading stapled sets and the machine keeps running be aware the new series won't allow it. It does 30 sets and stops even if the operator has been unloading them while it is running. The output capacity is 250 sheets but if you run 31 two page stapled sets (62 sheets) it will stop after 30 and say unload the compiler. It will then print one more stapled set even if the operator has been unloading them. The flag in gone on the FN27N inner finisher which is what I think allowed the older inner finishers to keep running as sets were removed.

            Comment

            • RascalMJ
              Trusted Tech

              Site Contributor
              100+ Posts
              • Mar 2009
              • 174

              #7
              Re: Thoughts on MX-4070 series??

              Originally posted by buzz
              The little amount of these we have on the field needed drive motor pcbs (motors mounted on small pcbs) dev/drum drive and pick up drive motors. When it goes bad the noise can be loud or error and jam codes can occur. Hopefully Sharp strengthened the motor drive worm gear because it had a high failure rate for us. There may be a thread or two regarding this issue.

              Other than that it works well. I use the older Sharpdesk software on these as I gotten so comfortable with it.

              Ugh, those motors.

              Comment

              • mloudy
                Senior Tech

                500+ Posts
                • Oct 2015
                • 749

                #8
                Re: Thoughts on MX-4070 series??

                We have not experienced any drive motor failures on the 40ppm series yet. Perhaps we might as total meters increase. Our highest are at 750K.

                Comment

                • JR2ALTA
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Feb 2010
                  • 2017

                  #9
                  Re: Thoughts on MX-4070 series??

                  rebuild fusers on your slow time at the shop. you'll go through a lot of them.

                  Comment

                  • copiertec
                    Service Manager

                    Site Contributor
                    1,000+ Posts
                    • Jan 2016
                    • 2172

                    #10
                    Re: Thoughts on MX-4070 series??

                    Originally posted by JR2ALTA
                    rebuild fusers on your slow time at the shop. you'll go through a lot of them.
                    Unfortunately, I have heard this about this series. This is one of the reasons we hate to depart from the 40 series, most all the bugs have been worked out and they run flawlessly for the most part. but time and technology is a killer.

                    Comment

                    • mloudy
                      Senior Tech

                      500+ Posts
                      • Oct 2015
                      • 749

                      #11
                      Re: Thoughts on MX-4070 series??

                      We have replaced 34 fusers with an average life of 166,571

                      34,509 for the shortest life to 263,013 for the longest.

                      The techs rebuild them in the shop so I think there are times when they swap the entire unit instead a simply replacing a part the fuser may need.

                      Comment

                      • copiertec
                        Service Manager

                        Site Contributor
                        1,000+ Posts
                        • Jan 2016
                        • 2172

                        #12
                        Re: Thoughts on MX-4070 series??

                        Originally posted by JR2ALTA
                        rebuild fusers on your slow time at the shop. you'll go through a lot of them.
                        What life are you getting out of the fusers?

                        Comment

                        • niceville318
                          Technician
                          • Feb 2014
                          • 43

                          #13
                          Re: Thoughts on MX-4070 series??

                          The problems i experience mostly with this series are:

                          - premature wear on fuser belts (as JR2alta mentioned)
                          - toner hardening and blocking the auger in, mainly, the black PCU. I used to just replace the PCU thinking the auger broke but realized toner just hardened and caused a blockage
                          - Developer being pulled out of the cyan and magenta developers. I haven't isolated this yet but wind up replacing the MC/PCU unit and replenishing developer
                          - Paper clips finding their way onto the Driver PWB. Symptoms include; scanner codes, CCD issues or the display not responding quickly to touch commands (weird). I've gone through a few PWBs

                          overall a good machine that produces very good color. We have many out in the field but these are the most common recurring issues I see.

                          Comment

                          • mloudy
                            Senior Tech

                            500+ Posts
                            • Oct 2015
                            • 749

                            #14
                            Re: Thoughts on MX-4070 series??

                            Our support rep asked me once if we used non-OEM waste containers and/or re-used cleaned waste containers. I think he mentioned a few dealers were dealing with blockages and back-ups because of it. I told him we did neither so he didn't go into detail and went on to the next subject. Fortunately we haven't dealt with anything like this yet on this series.

                            There is a Canadian service bulletin on here somewhere that deals with DV dumping. Wavy mylar in the process unit near the auger. We have seen this on the 50 & 60 ppm models.

                            There was a mylar added to ADF somewhere along the line to catch paperclips/staples and keep them falling on the pwb. Some V and all 1 versions should have it already. PSHEZ7020FCZZ, Foreign object drop prevention sheet. They guys also use oddball mylars in a pinch.

                            Comment

                            • articcat182
                              Technician
                              • Nov 2014
                              • 24

                              #15
                              Re: Thoughts on MX-4070 series??

                              Originally posted by mloudy
                              Our support rep asked me once if we used non-OEM waste containers and/or re-used cleaned waste containers. I think he mentioned a few dealers were dealing with blockages and back-ups because of it. I told him we did neither so he didn't go into detail and went on to the next subject. Fortunately we haven't dealt with anything like this yet on this series.

                              There is a Canadian service bulletin on here somewhere that deals with DV dumping. Wavy mylar in the process unit near the auger. We have seen this on the 50 & 60 ppm models.

                              There was a mylar added to ADF somewhere along the line to catch paperclips/staples and keep them falling on the pwb. Some V and all 1 versions should have it already. PSHEZ7020FCZZ, Foreign object drop prevention sheet. They guys also use oddball mylars in a pinch.
                              Heads up - the "Fix" mylars do not address the major issue. Paper clips/staples still get down on the ADF PWB and blow the board. We have been taking off the rear lower panel on the machines to allow any debris to fall out, instead of hanging around inside the cavity. Seems to help, but customer training is the only way to truly get rid of the problem.

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