MX-503N SMBv2 capable?

[copiertec]

Is the Sharp MX-M503N with the latest firmware smbv2 capable? I keep on getting CE-00 error when trying to set up a shared folder on the server.

[mloudy]

Re: MX-503N SMBv2 capable?

Special Firmware for SMB2 Client Support Version 0304j3vO_A
October 2017 Jupiter3_Combi_0304j3v0_A.zip

This is listed as Special Firmware and not Production. Last Production firmware release was Aug of 2013.

[JLSam]

Re: MX-503N SMBv2 capable?

Is the Sharp MX-M503N with the latest firmware smbv2 capable? I keep on getting CE-00 error when trying to set up a shared folder on the server.

The 2017 firmware for this model:

Release Date:	October 2017	File Name:	Jupiter3_Combi_0304j3v0_A.zip
Versions:
Special Firmware for SMB2 Client Support Version 0304j3vO_

And 2019 firmware for this model:

Release Date:	April 2019	File Name:	Jupiter3_(with HDD)_Combi_0304j3w0_B_0.zip
Versions:
Special Firmware for Security Improvement. TLS v1.2 support. KRACK WPA2 vulnerability measures

2019 version will enable the SMBv2 support. If you're getting that code, most of the time it's an issue with shared permissions. First, re-flash firmware (doesn't cost a thing, and it's a 5min detour). Second, check your User Name, Password, make sure that it's going to an IP address and not the Hostname. Check the PERMISSIONS in the shared folder.

If all else fails, and this takes you longer that 30 mins, just use Network Scanner Tool Lite by Sharp Corp:
Network Scanner Tool Lite | Sharp Digital MFPs / Printers | Sharp Global

Good luck my friend.

*Note* Again, reflash firmware first. **

[copiertec]

Re: MX-503N SMBv2 capable?

Thanks for the replies. I am almost certain, it has the latest special firmware, but, I will re-flash just to be sure. Sam, thanks for the pointers, I thought about using an IP instead of host name, I will have to give that a shot, I will talk with their IT dept. As far as I know,from what I was told, is that the folder has full sharing permissions, we have a few small Kyocera's in this client as well, I may try to set up scanning on one of the M2535's to see if that has issues connecting as well.
When I set the name in the address book I used, \\server\shared folder and used the username and passcode I was given. This all started when they wanted fax forwarding set up. I kept on getting CE-00 error, so I set the mfp up to scan just to that folder and received the same error.