Sharp mxm 654N

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  • davebtech
    Trusted Tech

    100+ Posts
    • Apr 2015
    • 170

    #1

    Sharp mxm 654N

    Mortgage company doing a ton of scanning,and scanning glass, feeder,getting covered in toner dust.Originals coming from HP printer printer.anyone run into this? Thanks Dave
  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22798

    #2
    Re: Sharp mxm 654N

    Originally posted by davebtech
    Mortgage company doing a ton of scanning,and scanning glass, feeder,getting covered in toner dust.Originals coming from HP printer printer.anyone run into this? Thanks Dave
    is the HP not fusing toner properly?

    Comment

    • davebtech
      Trusted Tech

      100+ Posts
      • Apr 2015
      • 170

      #3
      Re: Sharp mxm 654N

      [QUOTE=Phil B.;1683779]is the HP not fusing toner properly?[/QUOTE


      nothing coming off by hand ......

      Comment

      • Demon33
        Technician
        • Jan 2019
        • 38

        #4
        Re: Sharp mxm 654N

        Had this once , the hp was running on compatible toner & they made copy of those pages in the MFP. Causing the document feeder black toner dust.

        Comment

        • kp101
          Technician
          • Jun 2018
          • 12

          #5
          Re: Sharp mxm 654N

          I agree with Demon, generic toner in the HP causing it. You might get lucky and change the paper type or fuser temp in the HP to trick it but they should just buy better toner or pay for the Sharp service call.

          Comment

          • davebtech
            Trusted Tech

            100+ Posts
            • Apr 2015
            • 170

            #6
            Re: Sharp mxm 654N

            Originally posted by kp101
            I agree with Demon, generic toner in the HP causing it. You might get lucky and change the paper type or fuser temp in the HP to trick it but they should just buy better toner or pay for the Sharp service call.

            Comment

            • JR2ALTA
              Service Manager

              Site Contributor
              1,000+ Posts
              • Feb 2010
              • 2030

              #7
              Re: Sharp mxm 654N

              All of our title companies have adf's that do this. I think it may just be the sheer volume.

              Comment

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