MX-M364N F2-78

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  • boutn
    Senior Tech

    500+ Posts
    • Jun 2016
    • 537

    #1

    [Error Code] MX-M364N F2-78

    We have an MX-M364N that keeps throwing F2-78.

    Sensor on the transferunit has been cleaned, FWupdate done, laserunit cleaned...

    Any other suggestions?
  • jp74msj55
    Trusted Tech

    100+ Posts
    • Oct 2014
    • 146

    #2
    Re: MX-M364N F2-78

    Originally posted by boutn
    We have an MX-M364N that keeps throwing F2-78.

    Sensor on the transferunit has been cleaned, FWupdate done, laserunit cleaned...

    Any other suggestions?
    F2-78 Registration image density sensor.
    Right in S/M.

    Comment

    • boutn
      Senior Tech

      500+ Posts
      • Jun 2016
      • 537

      #3
      Re: MX-M364N F2-78

      Originally posted by jp74msj55
      F2-78 Registration image density sensor.
      Right in S/M.

      Again: any suggestions?

      Comment

      • driving lots of miles
        Trusted Tech

        250+ Posts
        • Jun 2016
        • 393

        #4
        Re: MX-M364N F2-78

        Have you cleaned the image density sensor above the transfer unit?

        Comment

        • boutn
          Senior Tech

          500+ Posts
          • Jun 2016
          • 537

          #5
          Re: MX-M364N F2-78

          Originally posted by boutn
          We have an MX-M364N that keeps throwing F2-78.

          Sensor on the transferunit has been cleaned, FWupdate done, laserunit cleaned...

          Any other suggestions?

          yes

          Comment

          • spanky
            Trusted Tech

            250+ Posts
            • Sep 2012
            • 468

            #6
            Re: MX-M364N F2-78

            Clean the connection between the right side door and the engine.

            If this does not work then I suggest replacing the transfer roller unit.

            Comment

            • leo34staffs
              copierman

              Site Contributor
              500+ Posts
              • Aug 2007
              • 503

              #7
              Re: MX-M364N F2-78

              What are the actual prints like?? i have had a dirty (coated ) mag roller cause a grey background and error codes like what you are having.
              Networking skills are advantageous but use of a 3m vacuum cleaner is essential

              Comment

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