Sharp MX-2651 - Administrator password changed

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  • CanonTech1987
    Technician
    • Apr 2024
    • 12

    Sharp MX-2651 - Administrator password changed

    Good morning, can anyone help me? I have a Sharp Mx-2651 that has had its administrator password changed. I entered with * 4 - 6 - 3 // and the string AQYFL8NF comes out. I need the code to insert.
    Thanks.
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  • yurisan
    Technician

    50+ Posts
    • Dec 2007
    • 97

    #2
    You simply call Tech Support, provide your Web ID, the serial #, the reset issue code, and they will email you the reset key within 24 hours.

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    • bilyahn
      Service Manager

      1,000+ Posts
      • Dec 2006
      • 1452

      #3
      Sharp also has a new feature (year or 2 old) that you can go onto the idncservice website and input the information there. No need to call tech support...

      Good luck

      Bil

      PS you can clone another machine with a known Pswd and place that clone on your unit. The password will revert to that units password. Have had mixed results with this plus you lose a lot of your settings so not really recommended!

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