Currently struggling trying to remove a line from copies. I believe its a simple fix and I may be overthinking/overlooking it.
Details:
-Direct prints are fine. They come out clean with no lines
-Making copies from the glass bed is fine, no lines.
-Making copies through the top feeder is when the lines appear (see attached)
-Quality of the line is intermittent, as sometimes its a clear line or at times its faded/barely noticeable.
-Cleaned the feeder glass (back and front)
-Cleaned the copy lamp (I doubt it was the cause but did so anyways)
-Replaced the feeder glass
-Cleaned the plating directly above the glass feeder when closed.
-Applied liquid correction fluid certain parts of the plating
-The line appear on the same spot regardless if the document was scanned landscape or portrait through the feeder. (Note: This is what's throwing me off)
Any ideas would be much appreciated. Thanks -PW
20241015_081815.pdf
Details:
-Direct prints are fine. They come out clean with no lines
-Making copies from the glass bed is fine, no lines.
-Making copies through the top feeder is when the lines appear (see attached)
-Quality of the line is intermittent, as sometimes its a clear line or at times its faded/barely noticeable.
-Cleaned the feeder glass (back and front)
-Cleaned the copy lamp (I doubt it was the cause but did so anyways)
-Replaced the feeder glass
-Cleaned the plating directly above the glass feeder when closed.
-Applied liquid correction fluid certain parts of the plating
-The line appear on the same spot regardless if the document was scanned landscape or portrait through the feeder. (Note: This is what's throwing me off)
Any ideas would be much appreciated. Thanks -PW
20241015_081815.pdf
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