MX-B557P white screen / no boot

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  • boutn
    Senior Tech

    500+ Posts
    • Jun 2016
    • 537

    #1

    MX-B557P white screen / no boot

    We have an MX-B557P in the shop that does not boot.

    We only get a white screen, no network, no fans, no nothing.

    Trying to boot with
    2+7+8
    2+6
    3+4+6
    6+7
    3+6
    does not work, still white screen.

    Power supply has been swapped.

    Only 2 leds come on on the main board.

    Also, the led below the X button flashes red/blue

    Sharp has never heard of this...as usual.

    Oh, and we swapped the mainboard last august which made it work for a couple of months untill now.

    Anyone?

  • DCStech
    Technician
    • Dec 2024
    • 12

    #2
    The Lexmark version is the Lexmark M5255. I am not sure if referencing forums on the Lexmark version may help you. From what I can tell, the flashing blue means it is trying to process data, and the flashing red means requires user intervention. Outside of making sure there is nothing stuck in the printers que, I would verify the power at the outlet.

    Comment

    • boutn
      Senior Tech

      500+ Posts
      • Jun 2016
      • 537

      #3
      Originally posted by DCStech
      The Lexmark version is the Lexmark M5255. I am not sure if referencing forums on the Lexmark version may help you. From what I can tell, the flashing blue means it is trying to process data, and the flashing red means requires user intervention. Outside of making sure there is nothing stuck in the printers que, I would verify the power at the outlet.
      printer is in our shop
      no network is connected
      power outlet / power cable has been tested / swapped

      Comment

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