Sharp mxm 264n ce-00 error

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  • davebtech
    Trusted Tech

    100+ Posts
    • Apr 2015
    • 170

    #1

    Sharp mxm 264n ce-00 error

  • mansart
    Senior Tech

    Site Contributor
    500+ Posts
    • Apr 2009
    • 852

    #2
    Re: Sharp mxm 264n ce-00 error

    something off in his Microsoft email account"..... is this an Office 365 account? If so make sure you have newest firmware for TLS v1.2 support, which is required to send through Office 365


    Alternative......set up a free SMTP2GO account

    Comment

    • davebtech
      Trusted Tech

      100+ Posts
      • Apr 2015
      • 170

      #3
      Re: Sharp mxm 264n ce-00 error

      Originally posted by mansart
      something off in his Microsoft email account"..... is this an Office 365 account? If so make sure you have newest firmware for TLS v1.2 support, which is required to send through Office 365


      Alternative......set up a free SMTP2GO account

      Comment

      • mansart
        Senior Tech

        Site Contributor
        500+ Posts
        • Apr 2009
        • 852

        #4
        Re: Sharp mxm 264n ce-00 error

        365_a.jpg

        In "admin center" for 365, check the account being used for scanning.

        Ensure the "Authenticated SMTP" is selected

        Comment

        • davebtech
          Trusted Tech

          100+ Posts
          • Apr 2015
          • 170

          #5
          Re: Sharp mxm 264n ce-00 error

          Originally posted by mansart
          [ATTACH=CONFIG]51833[/ATTACH]

          In "admin center" for 365, check the account being used for scanning.

          Ensure the "Authenticated SMTP" is selected
          will do thanks Dave

          Comment

          • sharphead
            Trusted Tech

            250+ Posts
            • Aug 2009
            • 285

            #6
            Re: Sharp mxm 264n ce-00 error

            Just be aware what mansart has suggested can take 8 hours to update.

            Comment

            • AndresM
              Technician

              Site Contributor
              • Jan 2016
              • 36

              #7
              RSharp mxm 264n ce-00 error


              When Gmail or google mail is used as a third party mail service use Google DNS 8.8.8.8 and 8.8.4.4.

              Good luck

              Andy

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