Sharp Mx3111u error message

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  • juliav
    Junior Member
    • Jul 2025
    • 2

    #1

    Sharp Mx3111u error message

    I received a sharp printer from someone else, who said there’s an error code & the error happened when there was a power outage:

    version check
    1cuB: 0103G10a

    the screen is completely stuck on this version code screen, with no success in navigating to another screen to reset the printer. Any help here?
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  • miller01123@gmail.com
    Technician
    • Jun 2019
    • 48

    #2
    SD card, hard drive or MFP. Check the LED's on the MFP to get an idea of the problem.
    Attached Files

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    • ridgemill
      Trusted Tech

      100+ Posts
      • Sep 2017
      • 190

      #3
      You may have corrupted firmware, or faulty SD card.

      Download the firmware to a USB, and perform an emergency firmware update: MX3111 emergency fw.pdf
      If still not working, replace the SD card.
      Attached Files

      Comment

      • Steve Tech
        Technician
        • May 2024
        • 35

        #4
        The cn firmware update switch on the MFP board could be on, hence when booting its going to the firmware screen

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