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Anyone care to take a stab at this? The banner on the top is supposed to be blue!! LOL I was thinking developer issues. The device just had a PM in January. TIA.
And... make sure to clean the rear side of the process unit and back wall of the copier (toner dusting) where process unit sits. I have one customer that this happens to all the time. Usually with a C4-20, and I have to also clean the rear of the primary transfer belt. Good luck!
*Update* Changed the Cyan Dv and cleaned up drum and all colors returned to normal. Thanks all for the info.
Originally posted by TSW
Anyone care to take a stab at this? The banner on the top is supposed to be blue!! LOL I was thinking developer issues. The device just had a PM in January. TIA.
*Update* Changed the Cyan Dv and cleaned up drum and all colors returned to normal. Thanks all for the info.
OK, would take a closer look at the C, M, Y DR unit (a bad dv pull (even from the color on the left, as the Pri trans can carry and drop dv too), Dr damage can be hard to spot, if a damaged dr is left there, eventually will pull the developer again, if a corroded charge or contaminated charge is left in, same results. Color Dv isnt cheap, (at least a proper change), you gotta get to the source of the DV loss, and 99%, it was lost to the drum because of lack of charge (wear on the outermost layers, allowing the charge to escape to ground). (either MC or damaged drum)
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