"Other User" in user codes.

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  • Hansen88
    Service Manager

    Site Contributor
    1,000+ Posts
    • Dec 2009
    • 1053

    #1

    "Other User" in user codes.

    This is a 4141 model and user counts are set up. When customer prints out the counts for each user there is a Other User that is racking up counts. We are having trouble figuring who is this Other User.Thanks for anyone who knows about this.
  • mojorolla
    The Wolf

    2,500+ Posts
    • Jan 2010
    • 2583

    #2
    Re: "Other User" in user codes.

    I believe this is the service tech printouts.
    Calibration charts, meter read sheets, internal test prints, etc....

    Failing to plan is planning to fail!!!

    Comment

    • mansart
      Senior Tech

      Site Contributor
      500+ Posts
      • Apr 2009
      • 852

      #3
      Re: "Other User" in user codes.

      Also may be that you have not selected "Disabling of Printing by Invalid User"

      If this is not checked any jobs that get printed without authentication or wrong authentication may get counted as Other User

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