mail device statistics

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  • glimmer1980
    Trusted Tech

    100+ Posts
    • Aug 2014
    • 103

    #1

    mail device statistics

    Hello,

    A customer site has a MX-C357F. I am able to sent an automatic mail when the supplies are empty from this device. I also would like to sent an automatic mail that sent the device statistics. I am unable to find it. Does anyone know how and where i can do this?

    Regards,

    Ramon
  • Imprestik
    Trusted Tech

    250+ Posts
    • Aug 2012
    • 296

    #2
    Re: mail device statistics

    You need to setup the SMTP settings on the device before you can setup email notifications. Once the SMTP settings are entered, save it and it will allow you to enter the settings you require. Without it the email alerts box stays greyed out

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    • boutn
      Senior Tech

      500+ Posts
      • Jun 2016
      • 537

      #3
      Re: mail device statistics

      Try the "customer support" app for monthly/weekly/daily counters.

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