Sharp mx-c300w prints but won't copy or scan

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  • Rlucas2125
    Junior Member
    • Sep 2022
    • 5

    #1

    Sharp mx-c300w prints but won't copy or scan

    Sharp mx-c300w prints but won't copy or scan. When trying to copy or scan it prints out a page with random lines.
  • bilyahn
    Service Manager

    1,000+ Posts
    • Dec 2006
    • 1462

    #2
    Re: Sharp mx-c300w prints but won't copy or scan

    Does the scanner move? Does it happen through the ADF and off of the glass?

    Good luck

    Bil

    Comment

    • Rlucas2125
      Junior Member
      • Sep 2022
      • 5

      #3
      Re: Sharp mx-c300w prints but won't copy or scan

      Originally posted by bilyahn
      Does the scanner move? Does it happen through the ADF and off of the glass?

      Good luck

      Bil
      Yes the scanner moves, light comes on and yes it happens through the ADF.

      Comment

      • tmw
        Trusted Tech

        100+ Posts
        • Dec 2013
        • 245

        #4
        Re: Sharp mx-c300w prints but won't copy or scan

        Possibly the ccd went bad. Reseat the connections on the ccd and scanner boards first to see if it does anything. One of them may need replacement.

        Comment

        • Rlucas2125
          Junior Member
          • Sep 2022
          • 5

          #5
          Re: Sharp mx-c300w prints but won't copy or scan

          Originally posted by tmw
          Possibly the ccd went bad. Reseat the connections on the ccd and scanner boards first to see if it does anything. One of them may need replacement.

          Thanks! I will check these. Does anyone have a link to repair manual for this copier?

          Comment

          • Ben Around
            Trusted Tech

            Site Contributor
            100+ Posts
            • Apr 2012
            • 151

            #6
            Re: Sharp mx-c300w prints but won't copy or scan

            Originally posted by Rlucas2125
            Sharp mx-c300w prints but won't copy or scan. When trying to copy or scan it prints out a page with random lines.
            i've had to replace the ccd assembly on this model/series before for the same problem. Checking the connections is a good idea, but I think you need to replace the ccd. It might be time for them to get a new machine. That model is pretty old.

            Comment

            • Rlucas2125
              Junior Member
              • Sep 2022
              • 5

              #7
              Re: Sharp mx-c300w prints but won't copy or scan

              Originally posted by Ben Around
              i've had to replace the ccd assembly on this model/series before for the same problem. Checking the connections is a good idea, but I think you need to replace the ccd. It might be time for them to get a new machine. That model is pretty old.
              Thanks for the info! Do you know where I can locate a ccd?

              Comment

              • Ben Around
                Trusted Tech

                Site Contributor
                100+ Posts
                • Apr 2012
                • 151

                #8
                Re: Sharp mx-c300w prints but won't copy or scan

                Originally posted by Rlucas2125
                Thanks for the info! Do you know where I can locate a ccd?
                You can try Precision Roller.
                Sharp MX-C300W Scanner Unit, Genuine (K8115)

                Comment

                • mloudy
                  Senior Tech

                  500+ Posts
                  • Oct 2015
                  • 758

                  #9
                  Re: Sharp mx-c300w prints but won't copy or scan

                  They are out of stock at PR and at Sharp. 19 are expected to arrive at Sharp on 9/20 but they could all be spoken for.

                  Comment

                  • Rlucas2125
                    Junior Member
                    • Sep 2022
                    • 5

                    #10
                    Re: Sharp mx-c300w prints but won't copy or scan

                    Thanks everyone for your help! I'll see if I can find one....

                    Comment

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