C4-02 code not clearing due to trouble sign in simulation mode

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  • Simplicity
    Junior Member
    • Nov 2022
    • 4

    #1

    [Error Code] C4-02 code not clearing due to trouble sign in simulation mode

    Hi, my ptc went bad I tried simulation 55:1 but when I input 1 and execute it doesn't solve the problem tried self print but keeps showing input the proper code then in some other simulation areas it shows "trouble!" In color red how do I solve this
  • mansart
    Senior Tech

    Site Contributor
    500+ Posts
    • Apr 2009
    • 852

    #2
    Re: C4-02 code not clearing due to trouble sign in simulation mode

    Not sure what model we are talking about here, but you can only bypass the C4 code temporarily until pre transfer is replaced.

    This only worked on older model machine MX2600 MX3100 type

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    • Simplicity
      Junior Member
      • Nov 2022
      • 4

      #3
      Re: C4-02 code not clearing due to trouble sign in simulation mode

      Mx Sharp 2600 is the machine

      Comment

      • mansart
        Senior Tech

        Site Contributor
        500+ Posts
        • Apr 2009
        • 852

        #4
        Re: C4-02 code not clearing due to trouble sign in simulation mode

        If the below does not work, replacing ptc is only option

        c4-02.JPG

        Comment

        • Simplicity
          Junior Member
          • Nov 2022
          • 4

          #5
          Re: C4-02 code not clearing due to trouble sign in simulation mode

          Thanks for the reply when it has enter simulation 55-1 setting the sw8-3 to 1 is the problem after 1 is inputed tap "execute" it will not execute when it returned to simulation mode and 64 is entered to make self print it will display "input the code again" in color red

          Comment

          • mansart
            Senior Tech

            Site Contributor
            500+ Posts
            • Apr 2009
            • 852

            #6
            Re: C4-02 code not clearing due to trouble sign in simulation mode

            My guess is that at this point you must replace the PTC unit.

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