BP70c31 Application error 621Z02999

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  • sharpie
    Trusted Tech

    100+ Posts
    • Feb 2011
    • 180

    #1

    BP70c31 Application error 621Z02999

    I am setting up a new BP70C31 and getting an [application error 621Z02999] and 640Z02999 when using a standard cloud application Dropbox. Does anyone know what this error is or where to find the answer to the question? Starting to feel like a Dropbox Dropout.
  • ridgemill
    Trusted Tech

    100+ Posts
    • Sep 2017
    • 182

    #2
    Re: BP70c31 Application error 621Z02999

    Do you have the BP-AM10 option installed?

    Via Cloud handy guide, for installation instructions: CR5 dropbox install.pdf

    Comment

    • mansart
      Senior Tech

      Site Contributor
      500+ Posts
      • Apr 2009
      • 852

      #3
      Re: BP70c31 Application error 621Z02999

      I believe the AM10 is standard on the 70's in the US market.

      Comment

      • sharpie
        Trusted Tech

        100+ Posts
        • Feb 2011
        • 180

        #4
        Re: BP70c31 Application error 621Z02999

        Problem resolved after speaking with Sharp tech support. SIM 26-33 generically lists [special program] 1 thru 20 and switching program 1 to on activates the Application Portal discussed in the users installation guide for cloud services. The application portal downloaded Dropbox 1.2.2 (which was not listed on the Sharp Service site) and the browsing for folder error was resolved.

        Comment

        • boutn
          Senior Tech

          500+ Posts
          • Jun 2016
          • 540

          #5
          Re: BP70c31 Application error 621Z02999

          So what does this SIM do exactly?

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