Best machine to use

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  • Kenny
    Senior Tech

    Site Contributor
    500+ Posts
    • Jun 2009
    • 517

    #1

    Best machine to use

    Hi guys,

    we are wanting to put a small sharp desktop photocopier into a customers that uses the latest version of Mac's, they will require SMB folder setting up so just wondering what machine is best to use,

    i know Macs can be funny with scanning to machines, personally i hate MACS!
  • WackyJack
    Technician

    50+ Posts
    • Feb 2021
    • 82

    #2
    Re: Best machine to use

    Originally posted by Kenny
    Hi guys,

    we are wanting to put a small sharp desktop photocopier into a customers that uses the latest version of Mac's, they will require SMB folder setting up so just wondering what machine is best to use,

    i know Macs can be funny with scanning to machines, personally i hate MACS!
    I have never had any luck setting up MACs to scan to anything but email. In my experience, MACs are not good in an office environment. Also, I am unaware of any current desktop Sharp machines. They have the rebranded Lexmark boxes now, but I don't like those at all. I really wish we didn't sell them. Especially when we have access to the same machines under the Lexmark brand. Makes no sense to me

    Comment

    • Kenny
      Senior Tech

      Site Contributor
      500+ Posts
      • Jun 2009
      • 517

      #3
      Re: Best machine to use

      Would you recommend any desktop machine that is able to scan to MAC via SMB?

      Comment

      • Prints Charming
        Trusted Tech

        100+ Posts
        • Aug 2019
        • 189

        #4
        Re: Best machine to use

        What's wrong with the Sharp MXC303W or MXC304W?
        It's a Sharp build (not Lexmark) and is literally a CR4 in a Desktop MFD.
        Sure, they're pricey, but they're fully licensed with everything onboard. Full Cloud Connectors, OCR scanning, MS Office Direct Print, PS & Wifi all native. SMB scanning requirements are the least of your worries.

        Comment

        • copiertec
          Service Manager

          Site Contributor
          1,000+ Posts
          • Jan 2016
          • 2188

          #5
          Re: Best machine to use

          Sharp's work good with Mac's, however I am still waiting on them to release the latest Mac 13 (Ventura) driver, as I have not found any work arounds. Scanning to Mac's via smb is quite simple once you do a few. Agreed with Prints, Sharp MX-C303W -304W series are a good place to start and have been reliable for us.

          Comment

          • Prints Charming
            Trusted Tech

            100+ Posts
            • Aug 2019
            • 189

            #6
            Re: Best machine to use

            Originally posted by copiertec
            Sharp's work good with Mac's, however I am still waiting on them to release the latest Mac 13 (Ventura) driver, as I have not found any work arounds. Scanning to Mac's via smb is quite simple once you do a few. Agreed with Prints, Sharp MX-C303W -304W series are a good place to start and have been reliable for us.
            Mac OS13 Drivers have been on the Global Driver Site for several weeks now. They work well.

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            • copiertec
              Service Manager

              Site Contributor
              1,000+ Posts
              • Jan 2016
              • 2188

              #7
              Re: Best machine to use

              Originally posted by Prints Charming
              Mac OS13 Drivers have been on the Global Driver Site for several weeks now. They work well.
              Hot damn they are!

              Comment

              • WackyJack
                Technician

                50+ Posts
                • Feb 2021
                • 82

                #8
                Re: Best machine to use

                Originally posted by Prints Charming
                What's wrong with the Sharp MXC303W or MXC304W?
                It's a Sharp build (not Lexmark) and is literally a CR4 in a Desktop MFD.
                Sure, they're pricey, but they're fully licensed with everything onboard. Full Cloud Connectors, OCR scanning, MS Office Direct Print, PS & Wifi all native. SMB scanning requirements are the least of your worries.
                I have chosen to forget about those machines, as every one we have placed has been trash. Sharp just doesn't make good table top machines. Or we just continue to get the problem ones. Copy quality, jamming, consumables failing early, just nothing but problems with every one we have put out in the field. Not worth the price, from what I have seen. And not a single customer that is actually happy with them after about 6 months to a year into their lease

                Comment

                • copiertec
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Jan 2016
                  • 2188

                  #9
                  Re: Best machine to use

                  Originally posted by WackyJack
                  I have chosen to forget about those machines, as every one we have placed has been trash. Sharp just doesn't make good table top machines. Or we just continue to get the problem ones. Copy quality, jamming, consumables failing early, just nothing but problems with every one we have put out in the field. Not worth the price, from what I have seen. And not a single customer that is actually happy with them after about 6 months to a year into their lease
                  That's interesting, we have not had those issues with this series or the 301w's, but these are table tops and are mostly in accounts that run under 3k per month as all tabletops should be. Anything over 3k they go into floor standing A3. Kyocera makes good tabletops but tend to be expensive to replace pm parts that also really never make it to pm.

                  Comment

                  • Prints Charming
                    Trusted Tech

                    100+ Posts
                    • Aug 2019
                    • 189

                    #10
                    Re: Best machine to use

                    Originally posted by WackyJack
                    I have chosen to forget about those machines, as every one we have placed has been trash. Sharp just doesn't make good table top machines. Or we just continue to get the problem ones. Copy quality, jamming, consumables failing early, just nothing but problems with every one we have put out in the field. Not worth the price, from what I have seen. And not a single customer that is actually happy with them after about 6 months to a year into their lease

                    That's strange. The 300P, 300W, 301W, 303W & 304W are amazing devices which have proven themselves to be very capable of 500K+ in many environments.
                    Can't recall a single device not being liked or having a problem. Certainly popular with my customers.
                    Sorry to hear you haven't had a positive experience with them, because they're normally fantastic.

                    Comment

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