SHARP MX 3051 - Paper stick on the roller

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  • Pegasus
    Junior Member
    • Feb 2023
    • 1

    #1

    [Jamming] SHARP MX 3051 - Paper stick on the roller

    Dear all, as per the subject. Please refer to the attached picture. Can someone tell us how to resolve this issue permanently? This issue almost happens every week! I will appreciate any help you can provide. Best regards.
    Attached Files
  • dmary
    Technician
    • Jun 2017
    • 20

    #2
    Re: SHARP MX 3051 - Paper stick on the roller

    Good morning,
    there is a problem with dry toner stuck to the pressure roller.
    The best is to change this roller (MX-601LH).


    Sometimes I still install the old ones (MX-607LH).
    Sometimes I just clean the pressure roller with a pad of scoth britt and a little water.


    This is a problem that I encounter from time to time. We use genuine toner and genuine parts, though.


    I have not yet found the solution so that the roller does not get dirty (on the sides).
    French technician since 1994. Thanks to Google Translator for helping me to make myself understood by you.

    Comment

    • bilyahn
      Service Manager

      1,000+ Posts
      • Dec 2006
      • 1468

      #3
      Re: SHARP MX 3051 - Paper stick on the roller

      Definitely rebuild or replace the fuser. There is a place in Setting/Image adjust where you can run fuser cleaning mode. It will print out a yellow arrow and you can see how dirty your fuser is. Run it as many times as you need to clean the fuser roller. You might even be able to do it with your current roller after you get the paper removed.

      Good luck

      Bil

      Comment

      • CroceL
        Sharp / Brother Tech

        50+ Posts
        • Jun 2020
        • 60

        #4
        Re: SHARP MX 3051 - Paper stick on the roller

        I only have the documents in german but they should be self-explanatory.

        1. Install newest firmware
        • Griffin2/Phoenix2 - 6.10 (attached Document Griffin1/Phoenix1 is wrongly named)
        • Sphinx/Griffin/Phoenix - 8.00
        Attached Files

        Comment

        • driving lots of miles
          Trusted Tech

          250+ Posts
          • Jun 2016
          • 395

          #5
          Re: SHARP MX 3051 - Paper stick on the roller

          I had an MX-4051 do this and the answer was that they were running self seal envelopes thru the copier and the glue was sticking to the rollers and causing the paper to wrap around the roller. I haven't had any issues with the toner sticking to the rollers.

          Comment

          • DAKOTADAN
            Technician

            50+ Posts
            • Jan 2011
            • 61

            #6
            Re: SHARP MX 3051 - Paper stick on the roller

            Originally posted by driving lots of miles
            I had an MX-4051 do this and the answer was that they were running self seal envelopes thru the copier and the glue was sticking to the rollers and causing the paper to wrap around the roller. I haven't had any issues with the toner sticking to the rollers.
            If any of the drums or T1 Belt blades are leaking you will get that build up on the fuser roller. I always pull all the coronas to see if they are clean,
            if they have any toner on the mylars by the sawtooth screen, put in new pm blade kits.
            Good luck.
            Dan

            Comment

            • boutn
              Senior Tech

              500+ Posts
              • Jun 2016
              • 537

              #7
              Re: SHARP MX 3051 - Paper stick on the roller

              Originally posted by CroceL
              I only have the documents in german but they should be self-explanatory.

              1. Install newest firmware
              • Griffin2/Phoenix2 - 6.10 (attached Document Griffin1/Phoenix1 is wrongly named)
              • Sphinx/Griffin/Phoenix - 8.00

              Thankx for that!

              is there some Technical Report in English for this somewhere? Because i can't find any

              Comment

              • CroceL
                Sharp / Brother Tech

                50+ Posts
                • Jun 2020
                • 60

                #8
                Re: SHARP MX 3051 - Paper stick on the roller

                Originally posted by boutn
                Thankx for that!

                is there some Technical Report in English for this somewhere? Because i can't find any

                Sadly no, I checked in the partner portal before posting the german version.
                If I find them someday I'll inform you.

                Comment

                • chubblies
                  Trusted Tech

                  100+ Posts
                  • Jun 2011
                  • 154

                  #9
                  Re: SHARP MX 3051 - Paper stick on the roller

                  Fuser temp setting.pdf

                  Comment

                  • boutn
                    Senior Tech

                    500+ Posts
                    • Jun 2016
                    • 537

                    #10
                    Re: SHARP MX 3051 - Paper stick on the roller

                    Strange that only Germans know about this simulation

                    Comment

                    • Matoku
                      Trusted Tech

                      100+ Posts
                      • Feb 2008
                      • 173

                      #11
                      Re: SHARP MX 3051 - Paper stick on the roller

                      Originally posted by boutn
                      Thankx for that!

                      is there some Technical Report in English for this somewhere? Because i can't find any

                      Try Google Translate Sir.

                      Comment

                      • boutn
                        Senior Tech

                        500+ Posts
                        • Jun 2016
                        • 537

                        #12
                        Re: SHARP MX 3051 - Paper stick on the roller

                        Originally posted by Matoku
                        Try Google Translate Sir.

                        I was just wondering why there is no official worldwide report for this...my german isnt that good, but i know google translate too.

                        Comment

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