Duplicate jobs from Macs

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    Trusted Tech

    Site Contributor
    250+ Posts
    • Aug 2013
    • 288

    #1

    Duplicate jobs from Macs

    Customer Macs are printing jobs twice even though only one job was sent, (can see 2 jobs in the Job Status on the copier queue).

    -Happening on both Sharp copiers MX4070n
    -Updated Copier Firmware
    -Windows PCs ok, only happening on Macs
    -Macs are Monterey updated
    -Removed print driver and tried older drivers, still no go

    Tech support said to check the duplex setting on the driver... ?!#*$%@!

    Anyone seen this?

    thanks for any feedback!
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