MX-5140N problem with scan to email

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  • TPJensen
    Technician

    Site Contributor
    • Apr 2023
    • 11

    #1

    MX-5140N problem with scan to email

    Hi hope someone can help me with this problem.

    My MX5140n I just updated the firmware and it is running again, so I wanted to setup "scan to email" I did go to network setting - Service setting and fill out the fields there and the REPLY EMAIL - tested settings and it works - the to quick setting and setup a name....

    When I now scan to email and I get the mail with the file, The Reply email is wrong and not what I did write but the former owners mail.

    What do I do ??


    EDIT: Found the problem I forgot to setup in Scanner setting
    Last edited by TPJensen; 04-21-2023, 08:17 PM.
  • skyfong
    Technician
    • Aug 2012
    • 18

    #2
    Re: MX-5140N problem with scan to email

    Originally posted by TPJensen
    Hi hope someone can help me with this problem.

    My MX5140n I just updated the firmware and it is running again, so I wanted to setup "scan to email" I did go to network setting - Service setting and fill out the fields there and the REPLY EMAIL - tested settings and it works - the to quick setting and setup a name....

    When I now scan to email and I get the mail with the file, The Reply email is wrong and not what I did write but the former owners mail.

    What do I do ??


    EDIT: Found the problem I forgot to setup in Scanner setting
    Done setting the smtp setting?

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