Mxm7570 getting appd2n jam

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  • Sharptech0892
    Technician

    Site Contributor
    50+ Posts
    • Aug 2011
    • 77

    #1

    Mxm7570 getting appd2n jam

  • JLSam
    Senior Tech

    500+ Posts
    • Jun 2015
    • 604

    #2
    Re: Mxm7570 getting appd2n jam

    Originally posted by Sharptech0892
    replacing flag sensor arms / springs next. Any other ideas? Thanks.
    I've done exactly that recently! Replaced the set, Photosensor, Spring, and Actuator.

    Be careful with the springs. There was an update about wrong size springs being issued, and there is an adjustment on that spring being smaller now for that APPD2.

    Make sure you have the latest parts manual from Service America.

    Good luck!

    Comment

    • Noblemen
      Technician
      • May 2023
      • 10

      #3
      Re: Mxm7570 getting appd2n jam

      Clean the sensor eye with damp duster, clean the resist rollers, check if the sensor actuator is not disturbed by any debris, clean the paper feed wheels, is your paper up to the right gram age?

      Comment

      • mommok
        Technician
        • Jul 2014
        • 48

        #4
        Re: Mxm7570 getting appd2n jam

        had this same issue on a few of these machines, what ended up fixing was replacing the delivery harness part number DHAI-6227FCPZ

        Comment

        • mloudy
          Senior Tech

          500+ Posts
          • Oct 2015
          • 758

          #5
          Re: Mxm7570 getting appd2n jam

          The new part# is DHAI-6227FCP1 and they are On Allocation with Sharp. When items are On Allocation I think it means they are in high demand and each order has to be cleared by the regional rep. For a part to be On Allocation I would say there is a problem.

          Comment

          • mloudy
            Senior Tech

            500+ Posts
            • Oct 2015
            • 758

            #6
            Re: Mxm7570 getting appd2n jam

            Originally posted by mommok
            had this same issue on a few of these machines, what ended up fixing was replacing the delivery harness part number DHAI-6227FCPZ
            Confirming that replacing this harness eliminated APPD2_N jamming. We replaced it on a MX-M6570 on 8/9/2023 and it hasn't registered that jam again.

            Comment

            • Sharptech0892
              Technician

              Site Contributor
              50+ Posts
              • Aug 2011
              • 77

              #7
              Re: Mxm7570 getting appd2n jam

              Thanks for the replies.

              Comment

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