BP-60C45 jam printing labels

[kyove]

Hello Guys,

I have a customer who prints labels. About 50 sheets per day.

I gave istruction to print labels (A4 sheets) only from bypass and set paper type to "labels".

Lately every day is a jam. Label sheet rolls up in PS unit and sometimes a label goes to transfer belt.

For me is a nightmare, I have to go to customer and clean the printer every time.

I've already replace PS unit but nothing change.

What can I do? I came from Kyocera world so these are one of the first Sharp in the field.

Thank you in advance,
Kyove

[chatkal]

Re: BP-60C45 jam printing labels

Hello Guys,

I have a customer who prints labels. About 50 sheets per day.

I gave istruction to print labels (A4 sheets) only from bypass and set paper type to "labels".

Lately every day is a jam. Label sheet rolls up in PS unit and sometimes a label goes to transfer belt.

For me is a nightmare, I have to go to customer and clean the printer every time.

I've already replace PS unit but nothing change.

What can I do? I came from Kyocera world so these are one of the first Sharp in the field.

Thank you in advance,
Kyove

I hope you checked that those labels were for copiers, not inkjet and labels were not old? I'd test printing labels on heavy paper to see if it jams.

[Hansen88]

Re: BP-60C45 jam printing labels

Most customers have printers also and we recommend that they print labels in a printer due to all the damage they can cause in a copier.

[kdr363]

Re: BP-60C45 jam printing labels

make sure they are using landscape orientation, not portrait.

[SalesServiceGuy]

Re: BP-60C45 jam printing labels

Assuming 50 sheets of 10 labels per day = 500 labels per day or 12,500 labels per month.

They should have a dedicated plain paper label printer using printer ribbons. Such a device is likely less expensive per label to operate especially if the labels are 100% black.

[austonrush]

Re: BP-60C45 jam printing labels

if the labels are actually one single sheet sized at 8.5" x11" then I'd recommend a lexmark MS725dvn printer.

If they are smaller then get a proper zebra type thermal transfer printer in there!

You're asking for trouble running labels at volume through a copier!