MX-M3050 won't show system settings

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  • sharpie
    Trusted Tech

    100+ Posts
    • Feb 2011
    • 174

    MX-M3050 won't show system settings

    This unit will not show system settings from the touch screen, stays in "please wait". When accessing address book from web page shows "ERROR[3000]: Processing failed. (ABCC663C:2446:37) > New HDD, mSATA, MFP PWB, firmware, same result.
  • driving lots of miles
    Trusted Tech

    250+ Posts
    • Jun 2016
    • 378

    #2
    Re: MX-M3050 won't show system settings

    Initially I would have thought Msata. You are already beyond that fix, my next thought would be a harness or connectors. The final thought would be a bad Eprom. I will be interested in the final solution. Have you tried a factory reset?
    Last edited by driving lots of miles; 09-14-2023, 10:02 PM. Reason: additional comment

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    • bilyahn
      Service Manager

      1,000+ Posts
      • Dec 2006
      • 1452

      #3
      Re: MX-M3050 won't show system settings

      I had this exact same problem. Initially HDD allowed me to get into system settings and the web interface. Had some additional problems after a few months and replaced msata and MFPC PWB. Worked for awhile but then customer went off contract. We recently replaced the machine with a BP model they had taken their old machine and set it outsides it was a boat anchor!!. Not much help but thought I would mention it.

      On a side note try end of lease procedure under security settings if you can access it. I have had this fix a lot of problems on this series.

      Good luck

      Bil

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      • iori30
        Junior Member
        • Aug 2023
        • 2

        #4
        Re: MX-M3050 won't show system settings

        already have this with a CR4.5 . Replace hard drive.
        You have to initialise it, and send with a sim EEPROM config files to it

        Comment

        • copiertec
          Service Manager

          Site Contributor
          1,000+ Posts
          • Jan 2016
          • 2172

          #5
          Re: MX-M3050 won't show system settings

          Can you access sim's? If so you could try to import eeprom settings from another MX-M3050.

          Comment

          • Sven94
            Technician
            • Sep 2023
            • 24

            #6

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