Display screen blank

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  • Osmond
    Junior Member
    • Oct 2019
    • 1

    #1

    Display screen blank

    I have an issue with sharp MX-3571 Display screen is off but home button light, sub power button and red light are on. Did replace the MFPC board but still same. What is the root cause of it. Anyone has any better idea for me to resolve the issue.
  • lky1978
    Trusted Tech

    250+ Posts
    • Mar 2009
    • 475

    #2
    Re: Display screen blank

    Originally posted by Osmond
    I have an issue with sharp MX-3571 Display screen is off but home button light, sub power button and red light are on. Did replace the MFPC board but still same. What is the root cause of it. Anyone has any better idea for me to resolve the issue.
    did u replace the msata ? and also the display hardness?

    Comment

    • tmw
      Trusted Tech

      250+ Posts
      • Dec 2013
      • 252

      #3
      Re: Display screen blank

      The 3571 takes an EMMC card. It is half the size of an Msata. Be sure to have the correct one. Can you see any image on the screen if you hold a flashlight against it ? One problem I hope you don't have is that there is a fuse on the scn pwb that can be tripped if the ribbon cables aren't inserted correctly. I have also heard it is best to power down the machine before doing a firmware update or it might cause something similar. The board would need replacement in those cases. Hopefully it's just the EMMC.

      Comment

      • mloudy
        Senior Tech

        500+ Posts
        • Oct 2015
        • 764

        #4
        Re: Display screen blank

        We had one do this because of a jumbo paperclip on the ADF pwb. It was one of those problems that you think about laying in bed. Took a while but I finally figured it out.

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        • odinp
          Technician
          • Jun 2019
          • 29

          #5
          Re: Display screen blank

          Originally posted by Osmond
          I have an issue with sharp MX-3571 Display screen is off but home button light, sub power button and red light are on. Did replace the MFPC board but still same. What is the root cause of it. Anyone has any better idea for me to resolve the issue.
          Ive had this several times, the ribbon cable can be not seated right into the MFP board, cable can be damaged from incorrect insertion and ive had the LVDS board fail causing this too.

          Comment

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