Help with Sharp MX-M283N - Print to PC in 2021

[Printermister]

Hello! I have an office printer Sharp MX-M283N that I am trying to get to scan from PC/Desktop. The printer is hooked up to almost all computers and prints from PC just fine. It also copies when I load to and copy from the machine directly. However, when I look at scanners it doesn't get recognized as a scanner, and when I try to add new scanner or scan from PC it is not recognized as a scanner. I've updated the drivers, downloaded the Network Scanner Tool Lite. I do not have Sharpdesk which is constantly mentioned in the manual.

[JLSam]

Re: Help with Sharp MX-M283N - Print to PC in 2021

Network Scanner Tool lite is FANTASTIC, and easier to use than Sharpdesk. So don't worry.

I have had a few reasons why the MFP was found on AutoDetect.

I would check the following:

1. Make sure the copier has the latest firmware available.
2. Try running Windows Firewall Unblock Utility in the Network Scanner Tool Folder as ADMIN.
3. Try running Network Scanner Tool as Admin.
4. Check Copier Gateway
5. Check Copier DNS
6. and lastly, just happened today: Check IPCONFIG.

1. We had a client today where NST didn't detect because they have both Ethernet and WLAN active on PC. Ethernet was in error state with IP address 169.x.x.x
2. As soon as ethernet was disconnected, the program detected the printer just fine.

Good luck!

[Printermister]

Re: Help with Sharp MX-M283N - Print to PC in 2021

Thank you so much for replying! I am at my wits end trying to get this printer to get going, and getting help online for it has been a little difficult. I haven't been able to try this but I have Wednesday planned to get this fixed, so I will definitely try this out!

[lky1978]

Re: Help with Sharp MX-M283N - Print to PC in 2021

you can try several methods

1) scan to folder (smb) but u need to enable smb 1.0 on your pc

2) using 3rd part ftp program

3) using sharp network scanning tool lite ( very easy and recommended)

4) scan to email with smtp/dns setup correctly

[JLSam]

Re: Help with Sharp MX-M283N - Print to PC in 2021

you can try several methods

1) scan to folder (smb) but u need to enable smb 1.0 on your pc

2) using 3rd part ftp program

3) using sharp network scanning tool lite ( very easy and recommended)

4) scan to email with smtp/dns setup correctly

I strongly advise NOT TO ENABLE SMBv1.

It's disabled on Microsoft for a reason, specifically it's a major network security risk. Google "Smbv1 Ransomware/ WannaCry/ Eternal Blue Attacks".
Use SMBv2 enabled on Microsoft PC, and update firmware of MFP to the latest firmware, which has SMBv2 support.

Good luck.