arm450n printing issue

[Dustin(WOP)]

Just installed a used arm450n copier at customers location. however we have having some trouble with it already. The program that the customer uses to print statements send everyones statements to the printer as a seperate print job. therefore there are over 2000 jobs being sent at once. the problem is that only about 30 or 40 of them print and then it just stops, and the jobs are gone. Anyone have this problem before., it is kicking my ass. THANKS

[OMD-227]

Maybe increase the timeout and make sure Job Queing is turned on. These are done in system settings, Admin mode, printer settings.

[Dustin(WOP)]

wazza are you talking about the I/O timeout? also I just got off the phone with tech support and he said that it might help to change to an LPR port instead of the RAW port that it is using. other then that he said the copier is just not able to handle that kind of volume....what is an I/O timeout? and what is the difference in the LPR and RAW port settings? might this help me or was he just blowing smoke?

[Wynard]

wazza are you talking about the I/O timeout? also I just got off the phone with tech support and he said that it might help to change to an LPR port instead of the RAW port that it is using. other then that he said the copier is just not able to handle that kind of volume....what is an I/O timeout? and what is the difference in the LPR and RAW port settings? might this help me or was he just blowing smoke?

I can tell you that switching to LPR has solved many strange problems for me in the past. RAW means that any data is sent to the machine "as is" and any further processing is done by the machine. LPR is an old Unix service that pre-processes sent data for any printer... I am not exactly clear on how it works, but LPR definitely is the better choice and has not produced any problems for me so far.

I second the advice concerning timeouts. Assuming a printer is sent 2k docs in a short amount of time it makes sense that it can only process parts of that huge amount before the timeout kicks in and drops the unprocessed jobs.

[Dark Helmet]

If your sending 2000 jobs to the copier i'd assume your filling up the memory.

When you install a driver from the Sharp cd's it sets up the printer port as LPR. Im not sure of the difference either but ive been told the same thing and asked to make sure the print driver is running LPR and the queue is lp with byte counting enabled.

You could also try setting the print driver to "print directly to printer" in the Advanced tab. It might really slow the computer down though. Never tried it before never mind with a huge print job

[DINGO]

re

Hy

Y have a similar issue, and the issue was in one version of the pcl6 drive and windows vista.

whith drive pcl5e prints good.
and whith the latest version pcl6, too.
(all of my copiers ad 320mb memory)

and in my experience whith my copiers LPR is better.

good look

[DINGO]

re

Hy
one thing more, y do a upgrad of ARNC5J or the version 01.03.01, and upgrad every flashs of the copiertoo, m pcu, scanner, boot etc.

goo look