THANK you all a have a problem with a sharp arm351N I want to know how to clear the maintenance counter and if some one can give me the firmware or the doc for this machine.
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Should you really be working on a machine that you dont know? You are asking for too much.
If you are not sure how to clear the maintenance counter (have you even performed the maintenance anyways), then you have little chance of upgrading firmware successfully afterwards.
I'd love to help, but you should probably be asking Paul @ Manuals. You clearly are out of your depth on this one mate.
Sorry.... thats just how I see it. Happy to help a tech who has actually tried himself first.
Ho Ho Ho.... merry christmas! -
Why should anyone give you the firmware? What help do you offer others here?Comment
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I am canon tech not sharp but a friend want to solve this problem and he contact me and in our country we have not a sharp technicien so this why i want to know how to reset this error thanks.Comment
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Enter simulation with "#", "*", "C", "*". Input 24, press start, sub code 4 and follow the prompts.
This is not an error code but a message saying that maintenance is required. The machine will still function if you don't clear it (normally, sometime it will stop print functions depending on how the machine is set up). Sorry I do not have the firmware for this unit.
Good luck.
BilComment
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thank you for answering, Iwill try this .Comment
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if the machine still in working condition , why u still asking for upgrade firmware?if the copier got bug like hang logo then u need upload latest firmware.Comment
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Firmware is HIGHLY recommended to be installed whenever there is an upgrade released. Why do you think manufacturers release firmware upgrades?? If you have a look at the firmware version release notes of what is actually added/removed/fixed/modified/adjusted in a particular version, you will see great benefit in performing the upgrades. There is often alot of changes made from feedback from us techs or international issues repaired before the problem gets elsewhere.
Most upgrades only take a few minutes, and I do mine on every single call if required, while either writing up paperwork, going back to the car for more parts or while working on the machine. I suppose it is easy when it is USB key based on the newer machines. Thats a big help!
My 0.02
Its too easy and should be done. I am proably one of the biggest supporters of new firmware and installing it immediately.Comment
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thank for your helps Itry and it go well. For the firm I want to know if is possible to obtain it when I have a trouble frmware for this machine. Thank you and see us in one thread.Comment
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