MX2300 scanning issue

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  • Oldslap
    Technician
    • Feb 2009
    • 27

    #1

    MX2300 scanning issue

    I have an MX2300 which when you put 2 or more pages in the doc feeder and chose TIFF the m/c scans all the pages but only the 1st page appears on the computer, fax forwarding does the same (as it sends in tiff). Pdf works fine.
    I have updated firmware .
    Anyone come across this before?
  • Dustin(WOP)
    Trusted Tech

    100+ Posts
    • Apr 2009
    • 223

    #2
    The only thing i can think to try is up the compression ratio via the web page/ system settings. Tiff files are generally larger than pdf so it might be to large of a document if you are not compressing it at all. Worth a shot.

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