We've been using a Sharp MX-3100N for about a year in our office without any problems. Recently we upgraded 2 office computers and got them connected fine.
The problem we are now having is with Scanning to Email (opens outlook after a scan). We moved the proper Outlook.NK2 files over so that the "AutoComplete" email addresses work fine inside of the Outlook program. However, when we scan something from the MX-3100N and it opens up the new Outlook Template, the "AutoComplete" no longer works.
Is there a secondary setting that we need to setup? As I said, everything works fine when using Outlook regularly, it is only affecting when the Sharp machine opens up the new, blank, Email template.
The problem we are now having is with Scanning to Email (opens outlook after a scan). We moved the proper Outlook.NK2 files over so that the "AutoComplete" email addresses work fine inside of the Outlook program. However, when we scan something from the MX-3100N and it opens up the new Outlook Template, the "AutoComplete" no longer works.
Is there a secondary setting that we need to setup? As I said, everything works fine when using Outlook regularly, it is only affecting when the Sharp machine opens up the new, blank, Email template.