Sharp MX2600N user authentification

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  • Jason210
    Technician
    • Jun 2010
    • 26

    #1

    Sharp MX2600N user authentification

    Hi

    I've just installed a MX2600N on our Network. As it I am not using LDAP, so the machine is not fully integrated with AD.

    There is no need to use any of the MX2600 settings for authentification when the machine is being used for printing out, as this is handled by user groups within Windows Server, and also by Print Management software.

    However, we do need local security on the MFP to prevent unauthorised use of the copier, such as PIN codes. And here is the problem. If I enable user authentification on the MFP console, then it won't allow domain users to print out, without taking them through an extra authentification stage. If I do NOT enable user authentification on the MFP console, then anybody who walks past can use the photocopier. Being in a public place, this is not good!

    This is very frustrating, especially considering that our last printer, a Ricoh C2500, allowed photocopier users to have a PIN code to use the photocopier, and the printer just worked normally.

    Quandry. Is there an easy way to solve this? Tell me I'm just being stupid....
    Last edited by Jason210; 06-24-2010, 08:50 PM.
  • DavePo
    Trusted Tech

    250+ Posts
    • Jul 2008
    • 303

    #2
    Have you gone into the printing preferences, and selected the job handling tab, user number and put in a valid PIN and applied? Just leave the auto job review unchecked. This should allow automatic printing without any extra steps.

    Comment

    • OMD-227

      #3
      I agree with Dave. Just apply a pin number within the print driver and printing will always work. You still login as normal on the machine.

      Comment

      • Jason210
        Technician
        • Jun 2010
        • 26

        #4
        I did that. I put a number in the appropriate authentification field, in the job handling tob, on the printer driver window. I thought that would work, but when I try to print out from a workstation account, a dialogue box pops up asking me to confirm the number, and I have to write the number in again.

        Thanks for the help, btw.

        Comment

        • OMD-227

          #5
          What's our email Jason? I'll send through the Sharp info on User Authentication setup. I think you are missing a step somewhere along the line here.

          Comment

          • Jason210
            Technician
            • Jun 2010
            • 26

            #6
            Thanks. It's jason dot dedonno at asperokompetens dot se.

            Comment

            • OMD-227

              #7
              Info sent.

              Comment

              • Jason210
                Technician
                • Jun 2010
                • 26

                #8
                Thanks

                Comment

                • bonnie750
                  Trusted Tech

                  250+ Posts
                  • Nov 2007
                  • 302

                  #9
                  Hello Wazza

                  I have trained some customers on how to install and maintain pin numbers. they find the mostly text instruction manual difficult and time-taking to use. Is the info you have more graphics than text? i could really use some info like that to produce a handy guide to issue to users.

                  Bill

                  Comment

                  • faxman28
                    Trusted Tech

                    Site Contributor
                    250+ Posts
                    • Nov 2010
                    • 436

                    #10
                    go to mfps' web page, user control, default settings, and make sure disabling printing by invalid user is unchecked.

                    Comment

                    • bilyahn
                      Service Manager

                      1,000+ Posts
                      • Dec 2006
                      • 1470

                      #11
                      Originally posted by faxman28
                      go to mfps' web page, user control, default settings, and make sure disabling printing by invalid user is unchecked.
                      If you do this also uncheck the notice page for invalid users or they will get an extra sheet of paper with each print.

                      Comment

                      • sksaha

                        #12
                        HI Omd-227 and Jason210,
                        I am having the same issue here with MX2600n; would really like to see the setps for User authentication that you gave to Jason210. please let me know if you are able to forward this again to me. Thanks.
                        Last edited by Guest; 04-27-2011, 01:27 AM.

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