Sharp MX-M453N-Adding to address book

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  • Da_siz
    • Mar 2025
    #1

    Sharp MX-M453N-Adding to address book

    H Guys,

    I'm new to this forum and was hoping for a bit of help with the above mentioned photocopier.

    I am looking to set up scanning to a network destination (i know how to do this as i have done so previously), the issue i am having is when adding to the address book via the web page. I go to the address book but for some reason there is no button to add

    Can't see anything in the options to turn on or off etc.

    Any help would be greatly appreciated.

    Thanks in advance
    Tags: address, adminstrator, b/w, book, issue, network, scan, scanning, set, sharp, system settings, web, work
    • Dark Helmet
      Senior Tech

      Site Contributor
      500+ Posts
      • May 2009
      • 819
      #2
      Any chance you can post a screen shot of the address book page? It should be at the bottom of the page. Can you add using the control panel?

      The control panel has a big color display right? Not a b/w one.
      Evil will always triumph because good is dumb.

        Comment

        • bilyahn
          Service Manager

          1,000+ Posts
          • Dec 2006
          • 1462
          #3
          This may sound silly but are you logged in as adminstrator for the web page? I don't think it will allow you to add new addresses without being logged in.

          Good luck.

          Bil

            Comment

            • Da_siz
              #4
              Untitled.jpgThanks for the reply guys, i can confirm that i am logged in as administrator.

              Unfortunatly i am connecting remotely to the machine, so i cannot actually go to it and attempt to use the control panel, but all the addresses were added via the webpage. the pic is below, obvioulsy i had to black out the names addresses etc.

                Comment

                • Dark Helmet
                  Senior Tech

                  Site Contributor
                  500+ Posts
                  • May 2009
                  • 819
                  #5
                  You got me man. Click on Application Settings. There should be a delete/add boxes there. See if the Add box is present. You could try a differnt web browser. I just took a peek on my MX4101 and i can't see any spot to disable the addition of address book entrys.

                  What game? :P
                  Evil will always triumph because good is dumb.

                    Comment

                    • CBMWilson
                      Technician

                      50+ Posts
                      • Sep 2010
                      • 53
                      #6
                      Well maybe i just thought i replied... Check User Control - Authority Group List and see if there have been any changes to the Administrator Group authority. You can allow or prohibit several settings there.

                        Comment

                        • Dark Helmet
                          Senior Tech

                          Site Contributor
                          500+ Posts
                          • May 2009
                          • 819
                          #7
                          I just made a test account on my MX4101 and put it in the guest authority group which is prohibited from modifying the address book. When i logged into the web page 90% of the side bar was totally gone. You can't even view the address book if your prohbited. Have you tried hitting this thing with firmware?
                          Evil will always triumph because good is dumb.

                            Comment

                            • Da_siz
                              #8
                              worked out what the issue was....

                              Under system settings enter enable\disable settings, then scroll down to image and untick boxes (they would be ticked if disabled). submit and there you go...

                              cheers for the advice guys

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