MX-M850 stop stapling cover insertion in bypass run out

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  • rayjeek
    Trusted Tech

    Site Contributor
    100+ Posts
    • Jun 2010
    • 239

    #1

    [Misc] MX-M850 stop stapling cover insertion in bypass run out

    This is a weird one but hoping someone out there will have a solution;
    The customer has MXM850 machine which she programmed as follows:
    Double sided
    Two staples stapling
    Cover insertion from Bypass tray
    250 sets of 20 sheets document.
    What happens is that when the bypass tray loaded with the insertion cover runs out of paper, the machine stops and prompt for the bypass tray to be loaded. Unfortunately, if the bypass tray is loaded it continues to copy/print job ok but does not staple the rest of the job. Any help out there. Many thanks.
  • OMD-227

    #2
    Any chance of getting the 22-06 data?

    Comment

    • rayjeek
      Trusted Tech

      Site Contributor
      100+ Posts
      • Jun 2010
      • 239

      #3
      Thanks, if I should get the 22-06, I will email it to you

      Comment

      • OMD-227

        #4
        Please do. I think I can help you with this one.

        Comment

        • OMD-227

          #5
          Thanks for the data Ray. Info sent.

          Comment

          • rayjeek
            Trusted Tech

            Site Contributor
            100+ Posts
            • Jun 2010
            • 239

            #6
            Firmware upgrade sorted the problem. Thanks

            Comment

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