[Misc] having problem clearing the fax/scan log on ARM237/257/277/317

[jward]

Hello everyone, 1st post and new to the forum, copier tech for 3 years and general tech for over 20. This is a great site and lots of excellent information here!

Did a search but cant find the solution...
I am doing recons of mostly 237s and 277s and one thing I havent figured out is how to clear the [completed] fax and scan logs that a customer can see if they hit "completed" faxes or scans. I have tried sims 66-10 fax memory clear and 67-17 nvram clear but the logs remain. Can someone tell me how to delete these?

Thanks in advance!

[mxm]

secret test command 89-3 will clear key opp code/data clear(inc fax)

this is on a uk equivalent machine this mite work give it a go just don't clear 89-1 all counters

[jward]

Just tried that, no results. the log still shows when you press "Job status" > "Complete" > "scans/ftp".

appreciate the reply though!

[mxm]

is there a tc 62-10 on the older machines

[jward]

There is no 62-10 on this one...

[jward]

Re: having problem clearing the fax/scan log on ARM237/257/277/317

bumping up - still no solution for clearing the scan logs. looking for more ideas.... anybody?

[bilyahn]

Re: having problem clearing the fax/scan log on ARM237/257/277/317

Have you tried accessing the web page and looking at/for the job log? On the newer series you can save/delete the job log from there. Not sure if you can do it on this model or not.

Good luck.

Bil

[Sam Tofu]

Re: having problem clearing the fax/scan log on ARM237/257/277/317

If they have NIC- browser into IP. For the admin access the user and pass is
"Sharp" and "admin" I forget which is user and which is pass. That should allow

Sim 66-10 is image data memory clear

[Sam Tofu]

Re: having problem clearing the fax/scan log on ARM237/257/277/317

Here is detail image of the Sim 66-10