problem installation kit FAX FXX3 on MX-C310 MX-SHARP

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  • lolo07300
    • Mar 2025

    #1

    problem installation kit FAX FXX3 on MX-C310 MX-SHARP

    Hello everybody, excuse me for writing, I'm french and I seek a technical documentation or information to install a fax kit on my FXX3 MC-MC-C310 SHARP copier? branchemant after the F6 I get an error 98 and I do not know how to do parameter for this option?
    thank you for your help ...
    laurent
  • wtroll
    Technician

    50+ Posts
    • May 2008
    • 85

    #2
    Hello,
    F6-98 is a combination error between the fax destination information (sim.66-02) and the machine destination information (sim.26-06).
    When you install an FXX3 fax module you must insert the fax exp. memory pwb in its slot, than you should execute sim. 66-02 (set destination) and sim. 66-10 (image memory clear).
    Good luck.

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    • lolo07300

      #3
      Yes, thank you for your help but now I have another error message F6-21!
      you have an idea?
      thank you

      Comment

      • wtroll
        Technician

        50+ Posts
        • May 2008
        • 85

        #4
        Ok, it's a similar problem.
        F6-21 is a combination error between TEL/LIU pwb and fax soft switch.
        Check that destination of the installed TEL/LIU pwb in sim.66-02 is in according with fax soft switch configuration in sim.66-01.
        Regards.

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        • lolo07300

          #5
          Wtroll hello, thank you for your help.
          I checked the settings SIM 66-02 "and"SIM 66-01 "and I see no problem for me!
          I have in parameter:
          26-06 = Europe
          66-02 = France
          66-39 = Europe
          but I have a question about the port? in SIM66-31, I no port selected .. (CION, MR, EC, S) which is the port to select for the fax?
          I did some tests but no port is still active! after "execute"the port will not stay highlighted ... Why?
          thank you again for your help.

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