Unit has current ROM versions. Customer complains of speckles on scan and faxes. No CQ issues when copying. Have updated the roms and returned all settings back to default. Does not seem to make any difference what resolution you use for fax or scan you still get the small dots on the scans. Any suggestions? Have not tried 2 sided to see if it is only from the CCD or if it is from both. Wondering if someone has seen this issue or has some suggestions that I can look into.
Thank you for your time and effort in this matter.
Bil
Thank you for your time and effort in this matter.
Bil
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