MXM363N operation Disabled

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  • redserv
    Trusted Tech

    250+ Posts
    • May 2010
    • 307

    #1

    MXM363N operation Disabled

    hello guys i went to a customer, that told me that they could not use there copier, upon investigation, i noticed that the operation panel says"Operation is Disabled Please see your administrator for assistance"this machine has user authentification enabled, where different users login to use copier, think someone forgot there password and as a result the above msg is now displayed, this copier is not on a network so i cant use the webpage, is there a way that i can clear this error from the copier operation panel?thanks in Advance.
  • divad2k1
    Trusted Tech

    100+ Posts
    • Sep 2010
    • 147

    #2
    Dont think so, you have to wait a few minutes, 5 or 10 cant remember.

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    • The Otrain
      Technician

      50+ Posts
      • Apr 2008
      • 54

      #3
      It is a lot faster if you have a laptop and can direct connect with crossover cable. You can get code reset in seconds.

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