[Misc] Pcounter and Daccs on Sharp MFP

[wekek]

Hi All,

Is there anyone there who actually installed and maintaining Daccs Pcounter for Sharp MFP?
I need to ask a little configuration help only.

[Smrekca]

i have some working installations. just ask and i will see if i can help.

[wekek]

Thanks for the quick reply, our problem is i configured a Sharp MFP to run on Pcounter using Daccs, works perfectly till recently we found out that even if the user reach their limit machine still makes copy and will log a negative balance from the log. Limit is set to zero, i've done a fresh install on local set up only and found the fault on Pcounter Admin, set up the limit to 0 still copy even if the balance is zero, but when i set the balance to 1, it will deny access. Any suggestions?

[Smrekca]

try in Daccs under settings - accounting - deny login if balance is lower limit = 0

[wekek]

Did that, but when i change the settings on pcounter admin and set the limit to 1 and set the user to zero balance, Daccs deny the user to login, when the limit is set to zero and the user balance is zero then Daccs allows login and user can make copy and on the user logs it will appear negative one (-1). This i have done on test pc directly connected to the MFP.
This settings when applied to the real system does'nt make any diffference.

[Smrekca]

sorry, i don't have any experience in ballance settings, becuose we don't use it. try to contact pcounter support,i think that they can help you.

[wekek]

Thanks for the replies, i really could'nt figure out the problems, i need to run the system using LDAP Authenthication but could not get an test application for LDAP, i will try to test again, thanks.