MXM363N Jamming

Collapse
X
Collapse
 
  • Page of 1
  • Time
  • Show
Clear All
new posts
Previous template Next
  • PASTech
    Trusted Tech

    100+ Posts
    • Sep 2010
    • 192
    #1

    MXM363N Jamming

    Hi Guys,

    I got an MXM363N with a reoccurring jamming problem. The jam is occurring in the dummy punch unit and seems to be due to curling that catching as it enters the dummy punch. However I can't figure out what it is catching on. Replaced the dummy punch and still the same problem.

    Anyone fixed on like this before? This machine has a MXFNX6 inner finisher on it and looks like all the sharp bulletins I have access to that talk about paper curl and jamming are related to the paper transport unit.

    ???
    What's Brown and Sticky?

    -A Stick
    Tags: access, bulletins, curling, finisher, jamming, paper, sharp, unit
    • mojorolla
      The Wolf

      2,500+ Posts
      • Jan 2010
      • 2583
      #2
      Re: MXM363N Jamming

      Make sure the first plate is lined up. It has a white groove on the front side to lock in the built-in shift unit. The dumby punch attaches to this plate. Check your fans POFM 1 and 2. You could also try lowering the fuser temp to lessen paper curl

      Failing to plan is planning to fail!!!

        Comment

        • SpringHook
          #3
          Re: MXM363N Jamming

          [QUOTE=PASTech;258939]Hi Guys,

          I got an MXM363N with a reoccurring jamming problem. The jam is occurring in the dummy punch unit and seems to be due to curling that catching as it enters the dummy punch. However I can't figure out what it is catching on. Replaced the dummy punch and still the same problem.

          Anyone fixed on like this before? This machine has a MXFNX6 inner finisher on it and looks like all the sharp bulletins I have access to that talk about paper curl and jamming are related to the paper transport unit.

          two place you can check for the catching the black gate on the right side door or entering the fuser unit for toner build up

            Comment

            • igi
              Service Manager

              1,000+ Posts
              • Apr 2009
              • 1507
              #4
              Re: MXM363N Jamming

              Originally posted by PASTech
              Hi Guys,

              I got an MXM363N with a reoccurring jamming problem. The jam is occurring in the dummy punch unit and seems to be due to curling that catching as it enters the dummy punch. However I can't figure out what it is catching on. Replaced the dummy punch and still the same problem.

              Anyone fixed on like this before? This machine has a MXFNX6 inner finisher on it and looks like all the sharp bulletins I have access to that talk about paper curl and jamming are related to the paper transport unit.

              ???
              hi
              some paper quality is not the best try to flip the paper in the tray-could help

              and what is the jam code

              good luck

                Comment

                • PASTech
                  Trusted Tech

                  100+ Posts
                  • Sep 2010
                  • 192
                  #5
                  Re: MXM363N Jamming

                  pod1_s is the error code.

                  I did swap the paper from normal to R as I could see waves in the paper after it went through the machine. I swapped out the exit unit.

                  Of course this is one of the customers who are always busy an can never be bothered with actually showing me what they were doing when it jams. Ran 150 sheets with no jam...hope that is the last call for this.
                  What's Brown and Sticky?

                  -A Stick

                    Comment

                    • igi
                      Service Manager

                      1,000+ Posts
                      • Apr 2009
                      • 1507
                      #6
                      Re: MXM363N Jamming

                      Originally posted by PASTech
                      pod1_s is the error code.

                      I did swap the paper from normal to R as I could see waves in the paper after it went through the machine. I swapped out the exit unit.

                      Of course this is one of the customers who are always busy an can never be bothered with actually showing me what they were doing when it jams. Ran 150 sheets with no jam...hope that is the last call for this.


                      POD1_N paper jams.
                      Cause: Check the condition of the fusing pressure roller.
                      From March 2010 (Mid), the fuser pressure roller was changed (increased hardness) therefore, replace the pressure roller if experiencing POD1_N jams with the modified version (NROLI1827FCZ1).


                      hope the problem is solved,the only one i could fined

                      good luck

                        Comment

                        • PASTech
                          Trusted Tech

                          100+ Posts
                          • Sep 2010
                          • 192
                          #7
                          Re: MXM363N Jamming

                          Pod1_N is not the same as Pod1_S...but thanks for the effort...I haven't heard back from the customer, so I believe we are good to go.
                          What's Brown and Sticky?

                          -A Stick

                            Comment

                            Previous template Next
                            Working...