Sharp AR-208D windows 7

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  • nathansipe
    just another tech

    100+ Posts
    • Aug 2009
    • 122
    #1

    Sharp AR-208D windows 7

    I have setup a dozen or so of these machines, but this is the first one to have this much trouble printing through USB. The customer has Windows 7 home edition 64bit. I chose the win 7 64 bit driver. Windows 7 tried to install it for me first, but couldnt install it correctly for some reason. So I went through the sharp setup for the driver. After it installed, I could scan with the GDI driver but couldnt print. Eventually, I went through the update driver option in the driver and found one that prints. They just called back today and said it will not print again. They said the sharp status window pops up for a split second then disappears and the job doesn't go through. Anybody had similar issues?
    Best rule for troubleshooting.
    K I S S Keep It Simple Stupid
    Tags: 208d, 208s, customer, job, print, printing, scan, sharp, trouble, windows 7
    • BMSInc95
      Technician

      50+ Posts
      • Sep 2011
      • 66
      #2
      Re: Sharp AR-208D windows 7

      didn't think the 64 bit driver was included with the machine. I always have to download it and install.

        Comment

        • Saratoga1
          Technician
          • Jan 2012
          • 10
          #3
          Re: Sharp AR-208D windows 7

          Originally posted by nathansipe
          I have setup a dozen or so of these machines, but this is the first one to have this much trouble printing through USB. The customer has Windows 7 home edition 64bit. I chose the win 7 64 bit driver. Windows 7 tried to install it for me first, but couldnt install it correctly for some reason. So I went through the sharp setup for the driver. After it installed, I could scan with the GDI driver but couldnt print. Eventually, I went through the update driver option in the driver and found one that prints. They just called back today and said it will not print again. They said the sharp status window pops up for a split second then disappears and the job doesn't go through. Anybody had similar issues?

          I too am having the same issues...tried uninistalling/reinstalling GDI drivers - to no avail. STILL will not print - have you had any luck on your end in figuring out this issue? Mine is Win 7 Home Premium 64 bit as well and cannot find a resolution to this! Thanks in advance to any reply!

            Comment

            • TechGeek
              Trusted Tech

              100+ Posts
              • Jan 2009
              • 158
              #4
              Re: Sharp AR-208D windows 7

              I have had similar troubles before and was able to solve it by using the vista 64 bit drivers. I hope this helps.

                Comment

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