Another funny print issue in mx-2300

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  • DINGO
    Senior Tech

    500+ Posts
    • Nov 2007
    • 661

    Another funny print issue in mx-2300

    Good night friends

    I m again, another funny print issue.
    I have a mx 2300n that when i print a picture all colors print good, and all that is black was forgotten??
    -Well, this happens only with the pcl5 and 6 drivers, with the driver PS print ok??
    -in copy do not have any problem
    -Of corse the copier as .the latest firmware, and i try with the latest drives to.
    -I try to in another copier with the same firmware and with the same drivers, and no problem.

    someone as any idea, or had this issue?
    regards
  • bilyahn
    Service Manager

    1,000+ Posts
    • Dec 2006
    • 1455

    #2
    Re: Another funny print issue in mx-2300

    Had something similar and changed the graphics mode from vector to raster in the printing preference - advanced tab to get the black to print properly. Slows the machine way down when printing! Was on an MX2300 using PCL 6 and printing pictures from a 4 megapixel sony camera, machine has just the standard memory that comes with it.

    Good luck.

    Bil

    Comment

    • DINGO
      Senior Tech

      500+ Posts
      • Nov 2007
      • 661

      #3
      Re: Another funny print issue in mx-2300

      Bil.. thanks about your coment, monday i go to try.

      But my confuse is because i try in another similar copier, with the same firmware , options
      drives and the same picture, and no problem, i do not understand?

      for exemple i am testing using a image that cames in default in the w7 with the name "desert", all that is blak in this image was miss.

      Comment

      • bilyahn
        Service Manager

        1,000+ Posts
        • Dec 2006
        • 1455

        #4
        Re: Another funny print issue in mx-2300

        I can't really tell you why it worked on this copier and my solution may not be the correct one for you. I did not try to print the image on another MX2300 as we only have a few of these and none close together. Our problem was only on certain image files that the client wished to print not all color prints or images. Do you have a scanned image for us to look at?

        Have a great weekend.

        Comment

        • DINGO
          Senior Tech

          500+ Posts
          • Nov 2007
          • 661

          #5
          Re: Another funny print issue in mx-2300

          Bill, y test the copier with a image that you can get it, in a default images, in w7, or w vista, with
          the name (desert).
          But, i tested to another another mx 2300 and no problem.

          Comment

          • DINGO
            Senior Tech

            500+ Posts
            • Nov 2007
            • 661

            #6
            Re: Another funny print issue in mx-2300

            No sucess.
            i am testing with this image

            Desert.jpg

            Comment

            • igi
              Service Manager

              1,000+ Posts
              • Apr 2009
              • 1507

              #7
              Re: Another funny print issue in mx-2300

              Hi
              does it print OK direct from usb?
              does it print from laptop or other pc?

              good luck

              Comment

              • DINGO
                Senior Tech

                500+ Posts
                • Nov 2007
                • 661

                #8
                Re: Another funny print issue in mx-2300

                If i sent the image to a usb drive, and print directly, prints very good

                from anothers pcs, or S.O. gives the same error.
                thanks

                Comment

                • igi
                  Service Manager

                  1,000+ Posts
                  • Apr 2009
                  • 1507

                  #9
                  Re: Another funny print issue in mx-2300

                  Hi
                  usb prinst perfect= no drivers involved

                  1-delete current drivers reinstall the latest ones
                  2-on the mfp pwb reseat all memory modules and flash roms +eeproms

                  good luck

                  Comment

                  • DINGO
                    Senior Tech

                    500+ Posts
                    • Nov 2007
                    • 661

                    #10
                    Re: Another funny print issue in mx-2300

                    hi
                    well, i do not understand why???? but i already fix the issue using an old version pcl5/pcl6 drive from 2007.
                    with this drive the copier prints good, with the news latest drives do not work.

                    I am confused because i have anothers mx2300/2700, that work good with the latest drives!!!!!!!!: Confuso:

                    Comment

                    • bilyahn
                      Service Manager

                      1,000+ Posts
                      • Dec 2006
                      • 1455

                      #11
                      Re: Another funny print issue in mx-2300

                      Congratulations. I'll have to remember that since I normally update to the latest!

                      Bil

                      Comment

                      • DINGO
                        Senior Tech

                        500+ Posts
                        • Nov 2007
                        • 661

                        #12
                        Re: Another funny print issue in mx-2300

                        regards

                        Comment

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