hello guys, i visited a client today that says "Remove paper from center tray"however when i got there the MFP was working, i did get a pic from the operation panel off the error that the client saw, please check attached.can anyone tell me if they saw this problem before?thanks in advance.
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Re: MXM260 Sensor Problem?
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Re: MXM260 Sensor Problem?
Check the exit tray of the machine. There is an exit sensor actuator that can get caught in the up position and will give that exact message.
Failing to plan is planning to fail!!!Comment
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Re: MXM260 Sensor Problem?
thanks alot buddy i'll check it out.
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Re: MXM260 Sensor Problem?
you were right mojo, the MFP was in the shop for repairs a couple off mths ago and the Sensor was not plugged back in after removing the Center tray,thanks again.Comment
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Re: MXM260 Sensor Problem?
All Sharps without an inner finisher do this....
Glad to help!
Failing to plan is planning to fail!!!Comment
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