Copier reboots after pressing "image send" key?

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  • gregu33701
    Technician
    • Oct 2008
    • 31

    [Electrical] Copier reboots after pressing "image send" key?

    Anyone ever seen this before, pressing the "image send" key causes to copier to reboot.
    Thinking control panel/keypad on this, just wondering if it could be something else.
    Tech in the field reports everything else working fine.
  • JustManuals
    Field Supervisor
    5,000+ Posts
    • Jan 2006
    • 9931

    #2
    Re: Copier reboots after pressing "image send" key?

    Well DUH! What's the model number? Think it might help?

    Comment

    • igi
      Service Manager
      1,000+ Posts
      • Apr 2009
      • 1507

      #3
      Re: Copier reboots after pressing "image send" key?

      Originally posted by gregu33701
      Anyone ever seen this before, pressing the "image send" key causes to copier to reboot.
      Thinking control panel/keypad on this, just wondering if it could be something else.
      Tech in the field reports everything else working fine.
      Hi what is the model?

      but generaly rebooting problem for ''image send''

      faulty memmory,or h disk

      cheers

      Comment

      • colgrimes
        Technician
        50+ Posts
        • May 2012
        • 64

        #4
        Re: Copier reboots after pressing "image send" key?

        there is probably a short in the display board...i would recommend replacing it.
        Also, make sure the machine is on a dedicated outlet, could be a power draw issue.

        colgrimes
        The Printer Guy
        CopierCollin.com
        Hybrid Honest Sales/IT

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