hello guys, i am going to a client tomorrow to sort out an issue with an MX2610N MFP, another tech checked out a problem where the mfp would get paper jams ONLY on letter size paper when it exit the mfp and enter the MX-FN17 Finisher, legal size paper feeds out ok, he also said that the when feeding legal size paper that the paper would come out and hit he ground, its coming out very fast, anyone have any idea what this problem could be?thanks in advance.
MX-FN17 shooting paper out
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Re: MX-FN17 shooting paper out
If the tray is not extended, legal falls to the floor. If legal is fed landscape, and the letter is fed portrait and jams, you have something in the front or rear of the paper path or paper curl causing jams. A jam code would be helpful, but I would guess POD codes. Current firmware is version 7.
Failing to plan is planning to fail!!! -
Re: MX-FN17 shooting paper out
guys i have some feedback concerning this problem, the bundle exit roller drive belt slipped out of position, so basically the output rollers on the finisher was not turning to exit the paper,hope this helps someone in the future.Comment
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