scan to network folder no longer working with windows 7 64 bit

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  • spokc
    Technician
    • Jan 2009
    • 35

    scan to network folder no longer working with windows 7 64 bit

    all my settings are correct firewall is off but gives error ce-00
    had been working last time i tried it
    is working with konicas but not with sharps
    \\ipaddress\scans
    user name
    password
    i think its windows but can't figure out what
    any clues would be appreciated
    thanks, spokcv

    sharpdesk does work
  • spokc
    Technician
    • Jan 2009
    • 35

    #2
    Re: scan to network folder no longer working with windows 7 64 bit

    also tried
    domain\username
    password

    Comment

    • Dustin(WOP)
      Trusted Tech

      100+ Posts
      • Apr 2009
      • 222

      #3
      Check the share permissions on the folder.

      Comment

      • spokc
        Technician
        • Jan 2009
        • 35

        #4
        Re: scan to network folder no longer working with windows 7 64 bit

        Read write full permission

        Comment

        • Ceechtay
          Trusted Tech

          Site Contributor
          100+ Posts
          • Sep 2011
          • 157

          #5
          Re: scan to network folder no longer working with windows 7 64 bit

          As stated above, make sure that Sharing permissions are open and also on the Security tab, make sure that your user has permissions to the folder too. The user needs Sharing and Security rights. I just generally give the "Everyone" user/group full read/write in the Sharing tab and then control access to the folder using the Security tab permissions.

          Lastly, for the user name, try username@domain

          For example,

          testuser@bogus.local

          Hope this helps.

          Comment

          • TechGeek
            Trusted Tech

            100+ Posts
            • Jan 2009
            • 158

            #6
            Re: scan to network folder no longer working with windows 7 64 bit

            I had a windows 7 issue similar to yours and it was a setting in the network and sharing center i checked a bubble to turn off file password protect. This has been a while so my directs may be a tad bit off but at least it should point you in the right direction. Good Luck

            Comment

            • spokc
              Technician
              • Jan 2009
              • 35

              #7
              Re: scan to network folder no longer working with windows 7 64 bit

              i am on vacation and can not check
              but i think my computer has created its own
              domain so my usetr name is probably the culprit
              its an hp laptop
              and even though its not on a domain
              i think my userername is
              computername\me
              i will test that when i get back to business.
              also i had tried that bubble about the password but that wasn't it.
              thanks for the help so far

              Comment

              • spokc
                Technician
                • Jan 2009
                • 35

                #8
                Re: scan to network folder no longer working with windows 7 64 bit

                it turned out to be the folder attributes was set for read only, once that was unchecked it worked
                thanks

                Comment

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